Reviews (5,769)
Overall rating
3.9
Edited July 3, 2020
It shows old products, even after they have been deleted from the website with no ways to update.. Items that are hidden on the online store still show up in FB even if they aren't available to purchase until a certain day. Confusing for customers.
Pretty Little Pieces
Canada
Over 1 year using the app
Meta replied
July 30, 2020
Thank you for writing your review and for providing your feedback to us here. I'm sorry to hear that your products do not seem to be syncing correctly between Shopify and Facebook, and I'd be happy to take a closer look at this to see if I can determine what is causing this problem.
I'll be sending an email to touch base with you shortly so please look out for that and reply to my message if you're still looking for assistance with the Facebook app. -Victor, Shopify Support
