Facebook & Instagram

Shopify / FB should decide if it is making apps for Professionals or Enthusiasts. Only a professional IT person could get through the hurdles to make this app work, but only a non-professional would be interested in the app’s stunted fb campaign features. Congratulations Shopify, thus this app will make almost no one happy. :-)
-5 stars for the catalog service - great.
-2 stars for the campaign setup - not good.
-Can’t link or talk to fb ad accounts even when using the same pixel.
-Can only setup mini-stub campaigns with virtually zero fb options Available.
-Can’t connect to campaigns setup in fb (which is the only way to the options)
-Can’t report back results to Shopify dash board (except the in-app mini stubb campaigns.

The catalog service is good. Perhaps just use that. That’s what we do.

PS Shopify it is like the Ragu Spaghetti Sauce Business Case. The answer after 25 years of research is there is no single most popular flavor. That’s why every maker makes 5 different flavors today. Make an app for the professionals with either full fb connectivity or full in app campaign features. Make a separate app for the enthusiasts and beginners that’s easy.

We see the problem and hence gave it 3 stars - notice how that’s the lowest picked rating...there is no middle ground.

Signed,

Enterprise Architect for Anthem Corporation (Retired)