Reviews (5,768)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
Edited July 23, 2020

Generally it does a good job of leading you from one required step to the next, but it's pretty convoluted in the amount of connectors and apps and business account managers and ad accounts etc. much of which is not really explained why each of those components exist and are necessary and must be independently connected. There is room for streamlining and simplifying the facebook and instagram selling experience for ecommerce businesses.

Cedar and Moss
United States
2 days using the app
Meta replied August 13, 2020

Thank you for taking the time to share your feedback with us and leaving a review. Feedback is valuable to help us better understand how we can improve our app and platform for merchants such as yourself, and to make commerce better for everyone! I'll be following up with an email shortly to go through some of the benefits of the Facebook app and how you can use those integrations such as the business manager and ad accounts. - Veena, Shopify Support