Reviews (254)

Overall rating
2.8
Counts per rating level
  • 24% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 19% of ratings are 2 stars
  • 29% of ratings are 1 stars
All reviews
August 16, 2020

The app has been great until very recently, I thought the issue was fixed but now it randomly doesn't full-fill orders and I am having to send our manual links, it's generating a few complaints from customers and I am looking into an alternative.

Virtualslay
Spain
11 months using the app
Shopify replied September 1, 2020

Thank you for sharing this review, and letting us know about the troubles you've encountered with download links not being sent to customers. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Rae, Shopify Support