Reviews (5,769)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
Edited August 28, 2020

The new system is confusing to set up but there's definitely potential. It's also working better for multiple stores / accounts than the original platform

Great Lakes Boutique
United States
Almost 2 years using the app
Meta replied August 19, 2020

Thank you for sharing your feedback and review. I see you have previously used the Facebook Shop channel (which has since been delisted) and experienced these issues. I'd be happy to walk you through the setup of the new Facebook channel which includes the Facebook Shops, Instagram, and Marketing connections all in one! I'll be following up with an email shortly to provide next steps. - Veena, Shopify Support