Reviews (5,770)
In one word, terrible. Recently made the switch to the new Facebook Shops and now so many products are listed as 'Not Approved'. They were approved with the previous Facebook app. All we sell are vinyl records, tapes, and cds, with no Digital product yet products are getting flagged as Subscriptions or Digital products now.
The shipping settings in Instagram Checkout Beta do not work for us at all. They need more options. You can't charge per item or weight. Right now its set at a flat rate which does not work for us when selling physical releases in the music business.
Thank you for sharing your feedback! It seems that your products are being flagged as digital products, likely due to keywords used. I will be sending you en email shortly so that we can look into this together and to learn more about your shipping preferences on Instagram. -Emily, Shopify Support
