Reviews (5,217)
Overall rating
4.7
September 13, 2020
Doesn't appear to be any way to set availability on IOS either, and that is very frustrating. Customers are reaching out at all times of the night we are not able to answer at those times.
Conscious Ink
United States
5 days using the app
Shopify replied
September 21, 2020
Hello Conscious Ink, thank you so much for your feedback!
On IOS, you can set chat availability in your app settings, but the Android version does not have this feature yet. We are working on adding more options and features in the near future, so definitely keep your app up to date!
Feel free to reach out to our team if you need anything or if you have further feedback. You can reach us directly at ping@shopify.com. Thank you!
Hope that helps.
Best regards,
Veronica N.
Kit and Ping Support