Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
October 15, 2020

Good concept, too raw, more frequent updates are necessary.
I encourage native apps for better integration, but this one is useless. We manage 2 stores in 1 app (android), I've to log in every time I open the app, I can't copy any message, to share with our members (sales, warehouse, etc.) I can't find where are the messages stored in the admin panel. I can't capture visitors contact details.

Oxygen Powered
Australia
About 1 month using the app
Shopify replied October 21, 2020

Hello Oxygen Powered, thanks so much for your honest feedback and review. All your points are great and some of them we are already working on to release in the future ;-)

If you keep the app updated, these improvements will be heading your way. Our apologies for the current frustrations, and feedback from merchants like you are what help us to improve. Thank you again!

If you have any issues or further questions, feel free to contact us directly, our email is ping@shopify.com.

Warmest regards,
Veronica N.
Ping Support