Smile: Loyalty Program Rewards

Smile is very user friendly but I most appreciate the incredible customer service. Christian took over an hour to walk me through redoing my point structure using my business AOV and educated me on strategy to help me make the most of my rewards and earn back customers' repeat business. Excited to see how much retention improves with this new strategy! Also love saying to customers "i just gave you X amount of extra points" to make up for any errors - they love the points bonus!