Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,335)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited March 29, 2025

I love how easy this was to install and use, but I wish the customers didn't have to submit photo reviews to get their % off code. It'd be great if we had the option to not make that mandatory for customers if we didn't want that option. Thanks

LEGOE. HERITAGE
Australia
Over 3 years using the app
Loox replied July 8, 2021

Hey,
Abby from the Loox team here :)

Thank you for your feedback!

At Loox we believe that photo reviews turn visitors into sales substantially more than text-only reviews and, from our research, photo reviews can convert up to 91% more than text-only reviews.

Because of that, we focus on helping our merchants collect more photos and put an emphasis on the visual aspect of reviews.

As a result of this, Loox supports offering a discount in exchange for submitting a photo review only, and not for text-only reviews.

​With these various efforts, Loox manages to make 25% of reviews submitted include a photo!