Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (7,337)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited November 2, 2025

Used this app to get product reviews along with pictures (landscape and portrait). Love the fact that the app smartly arranges them based on type of image or video. Easy to use and plenty of other functionality, a little pricey but great for shops that need a customized branding and aesthetic.

Edit (Nov. 2nd 2025) - Their customer service doesn't seem to care that some basic features like your hard earned reviews don't integrate well with Google Ads/ shopping. After turning on the feature for a month, had to reach to their CS who casually suggested some updates and said now need to wait for another 4 weeks. Maybe they could've asked to do this from the beginning?

Tarot Stack
United States
About 4 years using the app
Loox replied November 4, 2025

Hey,
I’m sorry to hear about your experience with our support team. We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time.

The Google Shopping integration requires approval directly by Google, which can take up to 4 weeks to complete. We appreciate your patience while this process finalizes.

We’ve reached out via email to go over this in more detail with you and answer any questions you may have. Please feel free to reply whenever it’s convenient - we’re here to help!