Reviews (264)

Overall rating
4.1
Counts per rating level
  • 58% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 27% of ratings are 1 stars
All reviews
Edited October 12, 2024

So disappointed by this app and this company. As I pro plan subscriber I would really like to know why I am still waiting 3 days for anyone from the company to look at my issue and get back to me. I had to hire a shopify expert to help me update my Flex theme to the latest version, because the app did not do it, at a cost of $400. This is just seemingly wrong to me. I feel compelled to leave a one star review. I granted permission for someone from Out of the Sandbox to go into my shop and perhaps they would have offered the advice that the issues required this extra help. I got tired of waiting for my "priority support" I have been paying for but never used before. The money you pay monthly to Out of the Sandbox for this app is money spent on empty promises.

madcaphats
Canada
About 5 years using the app