Loox: Product Reviews App & AI

Loox: Product Reviews App & AI

Reviews (7,563)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited May 28, 2022

Needed recently an assistance with a setting and received fast and helpful assistance. Overall, i like it very much. Only part i didn't like was that once you reach certain request number for reviews (i think it was 500) i can't stay anymore on the lower plan and you are basically forced to pay 34$ for the next one if you want to keep the App. I get that you receive more features at this plan but for small new businesses this amount is quite challenging and the choice of a plan should be a choice not force. So just a suggestion to think of a mid variant Further, I would like to add my recommendation was taken into consideration and I have been contacted by the team with a proposed solution which is a superb customer service Needed further support with a new feature and received such very quickly from Challene

For Dog Lovers
United Kingdom
About 1 year using the app