Reviews (254)

Overall rating
2.8
Counts per rating level
  • 24% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 18% of ratings are 3 stars
  • 19% of ratings are 2 stars
  • 29% of ratings are 1 stars
All reviews
April 11, 2022

I've been using this app for a while now and find it great. It is simple and does what's required and it's free, so I can't ask for more. The only issue I find is after uploading a pdf, the options are not available immediately but a simple refresh of the page and they are there. Support was great too when I needed help!

ArbeeDesigns
New Zealand
Over 1 year using the app
Shopify replied April 21, 2022

Hey, there! Thank you for taking the time and writing this review. We're delighted to hear that you're enjoying our Digital Downloads app! It's likely that the system requires a moment for the files to be available, and refreshing the page helps speed up the process. However, if you experience any issues with uploading files, then we'd be happy to further assist you via callback, live chat, or emails. Please don't hesitate to get in touch with us on the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support