Reviews (678)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
June 17, 2022

After over two years of use, customer support became increasingly unwilling to help with the problem and eventually uninstalled

WGC Shop
Hong Kong SAR
Over 2 years using the app
Plug in Useful replied June 17, 2022

Thank you for your feedback, Henry!

We’re sorry to hear about your experience and that our staff didn’t meet the level of service we strive for.

But sometimes we needed more clarity on the issue and what you're trying to do and what isn't working. Some screenshots would be useful too.

With that, we should be able to advise.

These situations don’t happen too often, but when they do, it’s frustrating for everyone involved.

You may contact our Product Manager at help@pluginuseful.com so we can discuss your concerns in more detail.

We can assure you that our goal is to always provide excellent customer service with every email inquiry.

Best,
PIU Team