Reviews (5,224)
Super easy to set up and like the follow up emails. The custom messages (quick replies & instant answers) are great as we have a very niche business. It would be nice to see our visitors in real-time via Shopify Inbox (our previous chat app had this feature). Also, any way you can add a document upload? Currently, you only offer an image
I'm delighted to hear that you've found the Shopify Inbox app to be useful and that the custom messages have worked well for you. We appreciate you taking the time to share your feedback with us.
In terms of uploading documents or images to your Shopify Inbox messages, this is not possible at this time. I can however see why this would be useful and I will be sure to pass your request onto our development team for their consideration. Thank you for getting in touch. -Victor, Shopify Support