Reviews (149)
Overall rating
3.4
July 16, 2022
Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.
Nahui Residence
United States
5 days using the app
OrderMesh Inc. replied
October 5, 2022
Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!