Reviews (5,220)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
July 29, 2022

Currently only available as an online chat tool, the auto-reply feature is useless, it's very imperfect. Important point, please don't use "document.write()", Google pagespeed insights tell me that this is slowing down my site, and I can't optimize it

Sparesbarn
China
3 months using the app
Shopify replied August 22, 2022

Thank you for taking the time and sharing this feedback with us. We understand that you feel the auto-reply features can be further improved and Pagespeed Insights does not recommend using document.write as it is slowing down your site. We appreciate you for sharing these feedback and we'd be happy to share them with our Development team for future considerations. Cheers! -Elias, Shopify Support