Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

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Reviews (1,243)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
    1.1K
  • 8% of ratings are 4 stars
    94
  • 1% of ratings are 3 stars
    12
  • 2% of ratings are 2 stars
    20
  • 4% of ratings are 1 stars
    49
All reviews
Edited January 27, 2026

Installed tidio for the second time. Its much easier to use now. First time it was 5 years ago. I need help to add products on AI but the name of the products are in portuguese, so im not sure if tido AI can answer questions in portuguese about the products I have on shopify.

NutriVita
United States
About 1 year using the app
TIDIO LLC replied August 4, 2022

I'm so sorry to hear about it. Please let us look at it again with our team. We will reach out to you via email shortly with a clear action plan to fix this.
My sincere apologies - Olek - Head of Customer Service.