Theme Updater & Backups | OOTS

Theme Updater & Backups | OOTS

Reviews (264)

Overall rating
4.1
Counts per rating level
  • 58% of ratings are 5 stars
    153
  • 7% of ratings are 4 stars
    19
  • 3% of ratings are 3 stars
    8
  • 5% of ratings are 2 stars
    13
  • 27% of ratings are 1 stars
    71
All reviews
August 4, 2022

TERRIBLE ! Complete waste of time alongside the TURBO app! Dose not work, theme developer takes too long to get back.

Amanda Marcucci
Italy
Over 3 years using the app
Out of the Sandbox replied August 5, 2022

Hi Amanda Marcucci team!

We’re revisiting your email thread and looks like our team requested access to your store within 10 hours. When access was granted, we identified a modified theme file and repaired it.

The issues preventing your Turbo theme from updating were stemming from a third-party SEO app installed on the shop. The integration affected a critical theme file for Theme Updater compatibility (schema file).

Unfortunately, a Shopify server error prevented you from confirming this repair.

Thank you very much for your feedback!

All the best,

Out of the Sandbox