Reviews (5,217)
Overall rating
4.7
September 18, 2022
pretty good experience so far although I don't know how it relates to the customer on shopify I was trying to reach? shopify took me out of my customer's order to this and now I can't find my customer?
Dana Cooper Bermuda
United States
7 months using the app
Shopify replied
October 21, 2022
Thank you for writing your review and for letting us know about this issue. Shopify Inbox can be used by merchants to communicate with customers about their order, while details of the customer and their order remain in the Shopify admin. If you're having difficulties finding or navigating this information, please contact our support team directly who will be happy to help: https://bit.ly/2AWw5VA. -Victor, Shopify Support