Judge.me Product Reviews App

Good customer service and good app but the only downside is from FREE plan to $15 UPGRADE is a big jump. I hope you could offer more tiered plans in lower price because $15/monthly is a big deal for a small business like mine and who doesn't get that much of a review. The only feature I would like to change is to be able to change the appearance of customers name like not to shown the whole name and this is only available on upgrade plan. Unfortunately, I have to look another app that offers a cheaper plans.