Reviews (5,769)

Overall rating
3.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
October 20, 2022

The app doesn't work. Shopify blames Facebook, Facebook blames shopify - seems like I made the wrong decision to move to shopify

Prime Casual Wear
Armenia
7 months using the app
Meta replied October 20, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I am sorry to hear that you are being bumped between our support team - I am a dedicated specialist for the Facebook channel, and would be happy to help you. I'm going to follow up with you over email to open up the lines of communication and see how I can provide more support for you on this.

Charlotte | Shopify