Loox ‑ Visual Product Reviews

Hey,
Yishai from the Loox team here - I totally understand how stressful it can be to see an unexpected charge on your invoice.

Shopify should automatically stop all future app charges once the app is removed from your store. With that said, you might see a charge that was created before Loox was removed.

I took a look at your account and I can see that this is indeed the case here, the charge was triggered and already appeared on your pending invoice a few weeks before Loox was removed.

We have contacted you privately to sort this out for you, so please keep a look out for an email from us.