Reviews (4,614)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

April 26, 2023

The app is simple to use and seems to be the right fit. Abbie at customer service is fantastic and was able to take care of all my requests. A+

The Memory Pillow
United States
About 1 hour using the app
TYDAL replied April 28, 2023

Thank you for your review! We're glad to hear that our app is working well for you and that Abbie provided excellent customer service. We're always here to help if you need us! Cheers! - Lea, Rivo Support Manager

August 5, 2022

I used this app to capture a maximum of customers. Vicky was so helpful and I did highly appreciate all her guidance and knowledge.

Heavenly Square
United States
About 1 hour using the app
TYDAL replied August 8, 2022

Thank you for the awesome review! ✨ We greatly appreciate you using the app! Much appreciated, Kevin

January 25, 2023

Abbie was amazing and so helpful. She went above and beyond with answering my questions and providing expert knowledge. She even gave me a few suggestions that I know will enhance my experience with Rivo. Props to her & her GIFs---both are top-notch. Not sure if you can request people but if you need help, I would definitely suggest Abbie!

Curator's Cabin
United States
About 1 hour using the app
TYDAL replied January 25, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

October 26, 2023

Jel was awesome and super helpful!

Jewelry Orchid
United States
About 1 hour using the app
TYDAL replied October 31, 2023

Thank you for the positive feedback! If you ever need more help or have any questions in the future, don't hesitate to reach out. We're here for you!
- Kevin & Rivo Team

March 1, 2023

Super helpful , very responsive and professional. Thank you Paul for all your help.
Paul responded super fast.

June And Simple
United States
About 1 hour using the app
TYDAL replied March 1, 2023

Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin

October 5, 2022

We wanted the opt-in popup for more than a month and couldn't figure this out. We found Rivo's Opt‑In Popups and after installing the app, our pop up was up and running within 30 min! Therese was super helpful and efficient and got all set up for us. We are so excited now we can grow our mailing list with this!!

FoodCraft Online Store
Hong Kong SAR
About 1 hour using the app
TYDAL replied October 5, 2022

Thank you so much for the 5-star review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Cheers, Kevin

November 30, 2023

Paul was extremely helpful and none of my questions were too much trouble

Exmoor National Park Authority Shop
United Kingdom
About 1 hour using the app
TYDAL replied December 5, 2023

Thanks for the kind words! Really happy our support team was able to help you out. Your questions are always welcome!
- Lea & Rivo Team

November 25, 2022

Easy to use and install! Received great customer service from Yaci. This is definitely a great addition to my website!

Keir Atelier
United States
About 1 hour using the app
TYDAL replied November 25, 2022

Perfect! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

November 21, 2022

The customer service was immediate, professional and very helpful. First time using the app and seems fairly simple to use.

STRKRS
United States
About 1 hour using the app
TYDAL replied November 22, 2022

Awesome! Thank you so much for the 5-stars and positive review! Cheers, Kevin

May 6, 2022

Product works as advertised! Great email popup with integration in the shopify store. Super great service, contact with the team was fast and they immediately answered my question, as well as given me tips, and a free follow on socials! Nothing but love! Keep it up!

Norse Souls
Netherlands
About 1 hour using the app
TYDAL replied May 6, 2022

Thank you so much for the wonderful review and thoughtful feedback! ✨ We're so grateful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin