Reviews (2,344)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

April 26, 2022

That was a great conversation, I will keep working with Rivo they have a good program. Thank you again, James

Singular Wipes
United States
9 months using the app
Rivo replied April 26, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to help. 😃 Thanks, Kevin

Edited June 15, 2022

Abbie was super helpful and responsive. Thank you so much! The app is not only helpful for building loyalty but I am looking forward to the referrals as well. I have two shops and excited about growing my business with your app. If I start seeing results I will not hesitate to refer you to many others! Thank you.

Zambawango Cakes
United States
9 months using the app
Rivo replied June 16, 2022

Thank you so much for choosing our app! We're so excited to be part of your business growth and success! If you have further questions or experience issues along the way, please let us know. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

January 2, 2023

I had the pleasure of getting Rivo customer service rep Arianne and man was she awesome! She was very attentive and gave me all the attention to detail work needed! Not every day you get that! She was totally awesome!! I look foward to enjoying Rivo!

Shekre8s
United States
9 months using the app
Rivo replied January 2, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

January 24, 2022

Love love love the app and the customer service is top notch! I am beyond happy with this app and recommend it to everyone!

Get Decaled
Canada
9 months using the app
Rivo replied January 25, 2022

We are so glad you're loving our customer service. 🤩 Thank you so much for using our app and for recommending us! If you have any questions or encounter issues along the way, please let us know. Our team is always here to help. Best wishes, Kevin

November 17, 2021

this is a great app as it gives customers incentives to share your store . win / win. Awesome support!

More Than Charms
Australia
9 months using the app
Rivo replied November 17, 2021

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

February 6, 2022

I have been using the rewards part of this app for awhile now (at least a year). It is very easy to use and straightforward on both ends. Pete from customer support is very friendly, kind, and helpful. I really appreciate his help with upgrading the amount of customers I could have sign up. Thanks a bunch!

Prism Pear
United States
9 months using the app
Rivo replied February 7, 2022

Thanks so much for using our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

February 1, 2022

I really lovee this app! Such great features, even with the free version! Their customer support is FANTASTIC as well!! Harleen helped me out today, and she really went above and beyond to give me everything that I needed AND MORE! Y'all should give her a raise for real.

Tori Arnold Art
United States
9 months using the app
Rivo replied February 2, 2022

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

June 10, 2021

Easy to install and looks great with so many customisable options, just installed so awaiting the results!

Animal Crackers
United Kingdom
9 months using the app
Rivo replied June 10, 2021

Glad you are liking the app so far and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way, just shoot us a quick message at support@boosterapps.com. 😊 All the best, Kevin

Edited August 31, 2021

Ils sont très réactifs, ils ont résolue tous les problèmes que j'ai rencontrer rapidement. Je recommande.

wek-cosmetics
Switzerland
9 months using the app
Rivo replied August 31, 2021

Merci beaucoup pour la critique 5 étoiles et pour nous avoir recommandé à la communauté Shopify ! 🙌 Si vous avez besoin d'autre chose, faites-le nous savoir ! Tout le meilleur, Kévin

November 24, 2021

I'm currently getting my website ready to open, and this app was by far the easiest part! Very friendly customer service, and self explanatory set up. I'm excited to see how my customers benefit from this app!

Cracked Cookie Co.
United States
9 months using the app
Rivo replied November 24, 2021

Thanks for the awesome review, Cracked Cookie Co.! Glad that you are happy with our app and customer service! 😊 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! All the best, Kevin