Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 27, 2022

I have been using this app to reward customers and drive traffic during slow days and it works flawlessly! I have been able to convert abandonned carts and increase the cart value, I estimate I've sold 5K more in 2021 thanks to this app. Love it, love it, love it.

La Braderie de Mode Québécoise en Ligne
Canada
9 months using the app
Rivo replied January 27, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app! If there is anything else you need, just let us know. We're always here for you. 🎉 Much appreciated, Kevin

Edited November 14, 2023

Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h

Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!

Pierre Francis
United Kingdom
9 months using the app
Rivo replied October 16, 2023

So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar!
- Lea & Rivo Team

March 31, 2022

Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!

Jack & Jesters
United States
9 months using the app
Rivo replied April 1, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! 🌟 If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 31, 2021

very quick and helpful. thank you sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo much!

PINKY PROMISE LA
United States
9 months using the app
Rivo replied January 3, 2022

Awesome! Thanks so much for the 5-stars. Cheers, Kevin

April 6, 2022

The team member responded very quickly and she understood my request very well. Professional and warm-hearted.

Hangsen
United Kingdom
9 months using the app
Rivo replied April 6, 2022

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

March 9, 2022

Used this app and noticed that people are staying a lot longer on my site and are subscribing to me. Maybe even had an effect on my conversion rate! Good CSR as well

The Cheeky Grinder
Philippines
9 months using the app
Rivo replied March 10, 2022

We're so excited that our app has provided excellent results for your store! Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Best wishes, Kevin

February 27, 2022

I got such a great experience with this app. I definitely plan on upgrading to paid plan once we get more solid customer base.

Gaman
South Korea
9 months using the app
Rivo replied February 28, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with the app! We're always striving to top your expectations and love the feedback! Cheers, Kevin

January 1, 2023

Great support. Yaci went out of the way to help me. I'm excited to see what the future holds while using this app.

Mama Llama Candles
United States
9 months using the app
Rivo replied January 1, 2023

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin

August 8, 2023

Abbie went above and beyond in helping me today, she was so friendly and quick to answer all the questions i had.

Luna Forest Boutique
Australia
9 months using the app
Rivo replied August 10, 2023

Thank you so much for your kind words! 😊 We're delighted to have been able to go the extra mile for you. We appreciate your feedback! If you have any more questions in the future, don't hesitate to reach out.
- Lea & Rivo Team

Edited April 7, 2023

Jel at Rivo help demonstrated exceptional customer service by going above and beyond to correct edits on my Shopify account. Their dedication to resolving the issue was evident through their prompt and efficient communication, as well as their willingness to offer additional support and guidance. I am grateful for Jel's efforts and highly recommend Rivo help for their outstanding service.

Mali-LaShae' Essentials
United States
9 months using the app
Rivo replied April 10, 2023

Our team at Rivo is dedicated to providing prompt and efficient communication. We are delighted to hear that our efforts in resolving the issue on your Shopify account were evident. We pride ourselves on going above and beyond for our customers and are pleased that we were able to offer additional support and guidance to ensure your satisfaction. Thank you for recommending us, and we greatly appreciate your business and look forward to continuing to provide you with exceptional service in the future.
Best wishes, Kevin