Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 19, 2021

Love the app and Pete at support was extremely prompt, responsive and helpful. I'm happy I decided on using this app. Would definitely recommend.

MODRN STUDIO
United States
10 months using the app
Rivo replied December 20, 2021

We are so delighted that you love our app and customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉All the best, Kevin

February 12, 2022

Love the app, it counts as a great differentiator vs the competition. On the other side, as long as you're at the beginning with your business, results aren't quite obvious and you have to educate your clients & create a behaviour to use the rewards system.

SKINSPLASH
Romania
10 months using the app
Rivo replied February 14, 2022

Thank you so much for the wonderful review and thoughtful feedback, SKINSPLASH! 🤩 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin

February 22, 2023

Abbie's customer service was great, her suggestions on my website were very helpful and contructive and, she was very supportive of my business!

Sweet Miracles
United Kingdom
10 months using the app
Rivo replied February 22, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

July 12, 2022

Just signed up for this app and Lance over at Rivo was such a great help with us getting started. We appreciate the great customer service. It gets us more excited to dive into using this Rivo loyatly.

High Vibe Lash Line
Canada
10 months using the app
Rivo replied July 12, 2022

Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! 🍻 Cheers, Kevin

January 5, 2023

Just installed the app this evening and it's very easy to set up. I did have a couple of questions and Arianne was extremely helpful and very easy to interact with.
Looking forward to moving forward with the loyalty scheme!

Thanks Arianne!

Bedding Heaven®
United Kingdom
10 months using the app
Rivo replied January 5, 2023

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Our team here at Rivo will be delighted to assist you. ✨ Best wishes, Kevin

January 9, 2022

Great app and they gave me support on Sunday. I definitely recommend this app. This app is easy to use, and we have everything we need to get started.

Seyna Hair
Canada
10 months using the app
Rivo replied January 10, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

May 27, 2021

Un complemento interesante para empezar a ganar y entretener a tus clientes! Al principio ha habido algunos problemas con la app Pero la atención de soporte es sin duda es la mejor, te responden casi al instante, después de dos días solucionaron el error; La recomiendo plenamente.

Fanantium
Spain
10 months using the app
Rivo replied May 27, 2021

¡Muchas gracias por elegir nuestra aplicación y por los comentarios positivos! 🚀 Estamos aquí para usted en cualquier momento que nos necesite. Saludos, Kevin

December 7, 2021

So far so good, glad I came across this app. I hope to boost our sales by rewarding our kind customers! Also, special thanks to Pete who assisted me throughout with my inquiries.

Kind Kones
Malaysia
10 months using the app
Rivo replied December 7, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for installing our app, and we are so happy that you like it so far. If you have any questions or issues along the way, please let us know. Cheers, Kevin

May 30, 2023

I was able to get my issue resolved. I needed to move my rewards button and
she was a great help!!!

LK Boutique
United States
10 months using the app
Rivo replied June 2, 2023

Thank you for taking the time to share your experience! It's great to hear that our team was able to help you move your rewards button and resolve your issue. We truly appreciate your business and hope you have a fantastic day! - Lea, Rivo Support Manager

September 29, 2023

Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.

TOC Supplies
Canada
9 months using the app
Rivo replied October 4, 2023

Thank you for your kind feedback! So glad that our app has been a valuable addition to your store. Our team is always here to provide fast and helpful support whenever needed.
- Lea & Rivo Team