Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 11, 2022

I have used this app since my business started last fall, and I am so happy to have the option to add product reviews as ways to earn points now. Betty was extremely helpful in showing me how to integrate the apps and it took about 30 seconds! Amazing!!

Pure Bambinos
United States
10 months using the app
Rivo replied July 11, 2022

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 If you have other questions or need help along the way, don't hesitate to let us know. All the best, Kevin

May 19, 2023

Super easy to use and customise, even on the free version. I had some help from Mica who was awesome and gave lots of great tips which were personalised to our store. Great start!

Jade Fisher
United Kingdom
10 months using the app
Rivo replied May 22, 2023

Thanks for sharing your experience with us! So glad to hear that you found our app easy to use and that our team was able to give you personalized tips. We're here to help you every step of the way! - Lea, Rivo Support Manager

March 30, 2021

So far so good. Very easy to set up and adjust the reward set up. I would like to be able to customize the pop up more, but it's fine.

Sassy Tumbler Graphics
United States
10 months using the app
Rivo replied March 31, 2021

Glad you are liking the app so far! We would love to hear your thoughts and suggestions about customizing the pop-up in more detail. If you have some time, you can send our development team a message at feedback.boosterapps.com so we can add this feature to our roadmap. 😊

Cheers, Katherine

December 11, 2021

J'utilise cette application avec mon site de vente. Pour le moment je débute et l'installation a été facile. La partie gratuite est déjà très bien pour commencer. Je passerai surement a l'étape supérieure quand je vendrai plus.

Coeur d'essences
Belgium
10 months using the app
Rivo replied December 13, 2021

Nous sommes très reconnaissants envers les clients comme vous et sommes ravis de pouvoir contribuer à votre succès et à celui de votre entreprise. 🤩 Merci beaucoup pour les commentaires positifs et la critique! Très apprécié, Kevin

December 7, 2022

I use 3 app with Rivo and so far there awesome and customer service ie JEL is just awesome. She always helpful, effient and very quick. Goes above and beyond. Highly recommend!

Texas Southern Design
United States
10 months using the app
Rivo replied December 7, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

January 18, 2022

Great app & fantastic support. There are some things I would like adding but it looks like they are in development. It does encourage repeat orders with our regulars & it is a great marketing tool.

The Bee Charm
United Kingdom
10 months using the app
Rivo replied January 18, 2022

We are so glad you love our app and services! 🤩 I'm happy to say that we do have more features coming down the pipeline very soon for this app! Thank you so much for the 5-star feedback. Best wishes, Kevin

April 6, 2023

first off...the onboarding process is a breeze! i did get stuck and my man Paul! Helped me with Due diligence and even helped with some back end work on the app and shop. just with the customer service and help alone this is a worthy company to work with. worth it so far!!

WorldCrownMarket
United States
10 months using the app
Rivo replied April 6, 2023

Thank you for taking the time to leave this wonderful review! We're thrilled to hear that our onboarding process was easy for you and that we were able to provide you with exceptional customer service. It's great to know that we went above and beyond to help you with due diligence and some back-end work on the app and shop. We take pride in providing our customers with the best possible support, and we're glad that we've been successful in doing so. We appreciate your business and thank you for choosing us.
Cheers, Kevin

August 22, 2022

Abbie was really helpful fixing some issues when I started with this app. I love it so far. I recommend it for every Shopify store admin. Thank you

MeweBoutique
United States
10 months using the app
Rivo replied August 23, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community. 🙌 Much appreciated, Kevin

July 8, 2023

I received Exceptional service from agent: professional, helpful, and attentive. Highly recommended!

Sugar + Flame Candle Co.
United States
10 months using the app
Rivo replied July 10, 2023

Thank you so much for your kind review! 😊 It was truly a pleasure assisting you! We always strive to be helpful to make sure our customers have a great experience. 🙌🏼 We appreciate your recommendation.
- Lea & Rivo Team

January 14, 2022

I really love this app I use it for my loyalty program and customer sign up. No issues and Harleen is the best. Thank you the customer service is superb.

Skinssence Grenada
Grenada
10 months using the app
Rivo replied January 14, 2022

Glad you are loving our app and customer service! 😊 Thank you so much for the 5-Star review. Cheers, Kevin