Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Fantastic Experience! Has made a difference in my conversion rate. Customer service is very fast and efficient. Ryan is great!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
Their free options are amazing and the Chat available is awesome and filled with very helpful and nice people!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Fantastic service! Today was my first time using Rivo. When I reached out for help Arianne went above and beyond. She answered very quickly and offered very helpful advice. She even provided links on how to edit and improve my site. :) Thank you again Arianne! My shop will be way better now. :)
Thank you for the wonderful feedback! We're glad you had a fantastic experience using our app. Our team is dedicated to providing quick responses and helpful advice. 😊 We can't wait to see your store flourish!
- Lea & Rivo Team
Paul was very useful and resourceful. He was very kind and patient and helped me get my issue resolved!
Thank you for taking the time to leave a review! We're glad to hear our team was able to assist you in resolving your issue. Thank you again for your feedback and we appreciate your business. - Lea, Rivo Support Manager
Abbie was so helpful and responsive to our questions and requests. Really recommend Rivo. Thanks again Abbie.
We're thrilled that we were able to provide you with such outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the Shopify community!
Cheers, Kevin
This app helps me notice the customers who are loyal to my business and it help me see who my customers are buying the most.
Wonderful! Thanks so much for the 5-star review! 🙌 Best wishes, Katherine
Really great app which I've found easy to navigate and use, and I've had great customer service from Lance :)
So glad that you love our app and customer service. 😃 Thank you so much for the 5-star feedback! Cheers, Kevin
Great app and support. Awesome, and in my opinion the best between other on the same category! Totally recomend!
Thanks so much for the positive feedback and for recommending us to the community! 🚀 We are here for you anytime you need us. Cheers, Kevin