Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 27, 2021

We use the application for reward system. It is easy to use and the customer service is amazing! Very helpful!

京都あさひ屋-Kyoto Asahiya
Japan
10 months using the app
Rivo replied December 27, 2021

Thank you so much for the awesome review! We greatly appreciate you using the app. If you have any questions or issues along the way, please let us know. Best regards, Kevin

December 28, 2021

Very helpful to use, i'm not yet launched my store but I'm pretty sure it will help to increase my conversion rate

onebikeshow
United States
10 months using the app
Rivo replied December 28, 2021

Awesome! ✨ We're so thankful to customers like you for choosing our app and are super excited to be able to contribute to you and your business's success! If you need help along the way, just let us know! Cheers, Kevin

June 10, 2022

Used the chat feature to resolve a quick issue and increase the limit on my account. AA was very helpful and resolved both issues quickly and easily.

Clothes Mentor Plantation FL #321
United States
10 months using the app
Rivo replied June 10, 2022

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

August 9, 2022

absolutely amazing app and amazing customer service, abbie was just spectacular in help me with any questions i had. would recommend

Teek Warehouse
United States
10 months using the app
Rivo replied August 10, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🌟 Best wishes, Kevin

June 4, 2023

Smooth and easy! I was helped and they made it super simple and they also recommended more to expand my store!

EDGE/BEAUTY
United States
10 months using the app
Rivo replied June 5, 2023

Thank you for sharing your experience with us! We always strive to help our customers in any way possible and we're glad our recommendations helped you expand your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

December 15, 2021

Such a great app to build customer loyalty, our customers have been placing larger orders. Great customer service so far as well.

BIRD BEE
United States
10 months using the app
Rivo replied December 15, 2021

Thanks for the 5-Star review, BIRD BEE team! We're so excited to hear that you have seen good results since installing our app! 🙌 Your review is very much appreciated! Cheers, Kevin

July 11, 2022

A very useful app and has excellent customer service, Abbie was very responsive and helpful beyond expectations

Outlet Designers
United States
10 months using the app
Rivo replied July 12, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

June 23, 2022

Sehr praktisches Tool und super freundlicher und hilfreicher Support! Vielen dank für die Tolle Zusammenarbeit!

eBook-Welt
Germany
10 months using the app
Rivo replied June 23, 2022

Wir freuen uns sehr, dass Sie mit unserer App und unseren Dienstleistungen zufrieden sind! Vielen Dank für das positive Feedback und die Bewertung! 🌟 Viele Grüße, Kevin

July 1, 2023

Paul was a great help! Honestly, this service is amazing. Everyone I have spoke with has been supper helpful, witty, and kind. It is very much appreciated and it feels like I am talking to an actual human. Thank you guys and I look forward of my continued use of these services.!

Island Dyansty Apparel
United States
10 months using the app
Rivo replied July 3, 2023

Thank you so much for your kind words! We always strive to provide amazing and helpful service. We appreciate your support and can't wait to assist you again in the future! 🙌
- Lea, Rivo Support Manager

February 10, 2022

Fast assistance and they went above and beyond our requests. I highly recommend this app.I believe it will be of great help in developing future sales for our site! 

Design brand outlet store ORIENTURE
Japan
10 months using the app
Rivo replied February 11, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! All the best, Kevin