Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Has an amazing refusal and reward system, allowing me to give my customers a wide rage of ways to feel cared for by us.
So glad that you like our app so far. Thanks so much for the positive 5-star review. 🌟 If you need help along the way, just let us know! Much appreciated, Kevin
Mica was super helpful! She even made a recommendation unrelated to Rivo that enhanced the look of my store. Thanks again for the amazing customer support!
Thanks for the lovely review! Customer satisfaction is our goal. So glad our suggestions helped your store.
- Lea & Rivo Team
Great customer service really helpful , Abbie was her name. totally a great app for shopify user like me.
Paul was amazing in helping me figure things out and verifying my account, I enjoyed working with him! I highly recommend rivo and all of their apps as well, they are free to use to start out with and very much worth it compared to the competitors!
Thanks for your wonderful feedback! We're glad to hear that Paul was able to provide excellent support. We're glad that you enjoyed using our apps - and we're always here to help. - Lea, Rivo Support Manager
Customer service was amazing! Would definitely recommend this app if you do not already have it. It has everything you need for starting or moving over your loyalty program!!!
Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin
I recently started using this app and I must say, it has been a game-changer! It's clear that the developers have put a great deal of thought and effort into crafting an outstanding user experience.
What truly sets this app apart from the competition, however, is the phenomenal support team. Whenever I've encountered any issues or had questions, their response has been prompt, professional, and genuinely helpful. They go above and beyond to ensure that users have the best possible experience with the app.
Overall, I can't recommend this app enough. The combination of its excellent features and top-notch support make it a must-have for anyone looking to improve their productivity and streamline their tasks. Kudos to the team behind this fantastic app!
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that our app has been a game-changer for you and that you've noticed the effort we've put into crafting an outstanding user experience.
We're especially delighted to hear that our support team has exceeded your expectations. We always strive to provide prompt, professional, and genuinely helpful support to our users, and it's fantastic to hear that our team has been able to assist you with any issues or questions you've had.
We're honored by your recommendation and glad our app has improved your productivity and streamlined your tasks. We appreciate your support, and thank you for choosing our app!
Best regards, Kevin
I'm excited to use my new reward points for my shop. Ryan was a big help to get me more customers approved for points
Awesome, thanks so much for choosing our app! 😃 Your positive feedback and 5-star review are very much appreciated! If you need help along the way, just let us know. We're available 24/7. 🎉 All the best, Kevin
They were very helpful
We're so glad to hear you found our team helpful! We appreciate your feedback!
- Lea & Rivo Team
This is a best app for referral programs. This app has a very cool and friendly dashboard.This app also have quick support team.
So glad you are liking the app so far. If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin
Jon was very helpful regarding topping the limit of my customers. Jon is simply amazing. Jon made us believe in the app again.
We are so glad that you are happy with our customer service. Thank you so much for the 5-stars. If there's anything else we can help with, just let us know. Thanks, Kevin