Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

October 14, 2022

Wonderful support for any questions or concerns. Maria was very helpful and gave me some tips on my store

Real Wxrldwide
United States
7 months using the app
Rivo replied October 14, 2022

Awesome! We are so pleased that you are satisfied with our support. Thank you so much for the 5-star review! Much appreciated, Kevin

August 24, 2021

Harika bir uygulama tek eksiği tema üzerinde özelleştirme alanının kısıtlı olması. Ama buna rağmen mükemmel.

ErlerAvm
Türkiye
7 months using the app
Rivo replied August 24, 2021

Bize bir yorum bırakmak için gününüzü ayırdığınız için teşekkür ederiz, ErlerAvm! 🙂 Mümkün olan en iyi uygulamaları geliştirmek ve oluşturmak için sürekli çalışıyoruz. Bahsettiğiniz özelleştirme ile ilgili düşüncelerinizi daha detaylı olarak duymak isteriz. Bize feedback.boosterapps.com adresinden hızlı bir mesaj gönderin, biz de ürün ve geliştirme ekibimize gönderelim. En iyisi, Kevin

December 16, 2021

This is a great app, with quick and helpful support. The support is definitely 10/10 and I've dealt with a few different members of their team on the online chat who have been great, Mary is always particularly helpful. Definitely better than other apps I have seen, although there are a few features here and there that I hope to see added in the future. Just patiently waiting for certain added features than the ones already included but they have a page where you can request new features and see which ones are in the process of coming to life etc.

Palace Pieces
Australia
7 months using the app
Rivo replied December 17, 2021

Wow! 🤩 This review made our day! Thank you so much for the wonderful review and thoughtful feedback! As for the app features, we definitely have more coming soon and if you have any specific features you would like to see, you can add a request here http://feedback.rivo.io/ or send us a direct message via chat. 😊 All the best, Kevin

September 15, 2023

super helpful

Love Local Products
Canada
7 months using the app
Rivo replied September 18, 2023

Thanks for the kind words! We're glad we could be of assistance to you. If you have any more questions or need further help, feel free to reach out!
- Lea & Rivo Team

November 14, 2021

I have used this to grow my business, and have found it a very valuable tool. Being new to online retail, I needed something simple and clear and this was a perfect fit.

Designs by Tonitunes
United States
7 months using the app
Rivo replied November 15, 2021

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

November 20, 2022

I added the free version to my store to check it out and after speaking with a customer service rep (Paul) over the chat function, I was sold! The free version has all you need to offer loyalty rewards for a small business starting out. If you upgrade you can add in the option to offer points for reviews. Customer service is great and I love being able to access many features for a much better price than other apps out there. Top choice here.

True Impressions
New Zealand
7 months using the app
Rivo replied November 21, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

May 12, 2022

Just installed for my online store, westcoast treasure cove, and already the best customer service.

WestCoast Treasure Cove
United States
7 months using the app
Rivo replied May 12, 2022

Awesome! Thanks so much for installing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Best regards, Kevin

July 6, 2023

Abbie was quick coming back to me with my query, basically instantaneously. I went on for one question but because it was so seamless I ended up piling 4 other questions and without hesitancy, she had all the answers! Valuable asset - thank you Abbie!!

The Few Studios
Australia
7 months using the app
Rivo replied July 7, 2023

It's awesome to know that we were able to provide seamless assistance and answer all your questions accurately. 🚀 Thanks so much for taking the time to share your experience. We appreciate having you as a valued customer 🎉
- Lea & Rivo Team

Edited March 24, 2021

It awesome having a apps like this to help promote sales on your website, I like the app on my site

Lola closet
United States
7 months using the app
Rivo replied March 25, 2021

Thanks so much for the review! 🙌All the best, Katherine

October 4, 2021

I used this app to set up the loyalty program on my website, it's easy to install, user-friendly and it worked perfectly right away. The technical support for verifying the website was quick and friendly, even suggested some improvements I could do and they offer support 24/7. A very good overall experience!

LILIXIR
Canada
7 months using the app
Rivo replied October 6, 2021

What an excellent review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Let us know if we can help answer any questions at any time. Thanks, Kevin