Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 28, 2022

I am really impressed so far. I'm just figuring it all out but after reviewing several similar apps this seems really simple to use. Very helpful for me as a startup.

Caballo Design
United States
5 months using the app
Rivo replied May 30, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

September 4, 2021

Wonderful rewards app that works fully with the free version with minimal branding! Their live chat support (Aroll specifically) is also fantastic and quick to fix any issues. Definiteyl recommened this as a simple and sleek rewards program for customers. Easy to setup and match the styling to your brand. Easy to setup the points and rewards. Works like a charm and you don't have to build any dedicated pages for it. The entire system lives in the little floating widget! Really well done.

1 Shot Energy
United States
5 months using the app
Rivo replied September 6, 2021

We are so glad that you're happy with our app and services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉If questions might come up, please let us know so we can immediately help you. Much appreciated, Kevin

September 15, 2021

Great! Easy to use and fast support when needing answers :) Looking forward to increase our sales and customer base!

Posh Puppy Boutique
United States
5 months using the app
Rivo replied September 15, 2021

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! If you have any questions or if we can help along the way, please feel free to reach out to us anytime.
Cheers, Kevin

January 12, 2022

Excellent app! Its great for start ups that are looking to create a point and referral system to increase revenue and plublicity. There is a good free plan and the paid plan prices are also reasonable compared to thier competition.

Bahamas Jewelry Solutions
Bahamas
5 months using the app
Rivo replied January 12, 2022

Thank you so much for the 5-star review! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin

February 4, 2022

I'm writing this review based on my interaction with Harleen. She was super helpful and very friendly! Give her a raise!! She went above and beyond! We're basically besties now!

Press Play by Kalisa
United States
5 months using the app
Rivo replied February 4, 2022

🎵 It's music to our ears that you are delighted with our customer service. Thank you so much for your kind words, and we greatly appreciate you using our app. If you need anything else, just let us know anytime. We're always available to help. 😊 Much appreciated, Kevin

October 20, 2022

Abbie was excellent at helping me get my store set up. Great customer service. After using it for a few weeks, I'll have a better idea of how the app is. I will update you then.

hook-on-canada
Canada
5 months using the app
Rivo replied October 20, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

Edited January 29, 2023

Just one day of onboarding with Rizo, but so far, I love the navigation. The set-up was gamified in a way that made it a breeze. They also have a live chat function that gave me all the assistance I needed to get set up successfully. They were prompt and supportive. I'm looking forward to continuing my partnership with them!

Cinella Designs
United States
5 months using the app
Rivo replied January 30, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

August 16, 2021

Helped with the process of creating a strong brand. Thank toy for allowing my stores' brand loyalty to grow

Le Sauvage
United States
5 months using the app
Rivo replied August 16, 2021

We're so excited that our app has provided excellent results for your store! 🙌 Your review is very much appreciated! Cheers, Kevin

July 28, 2021

Really great App, have used others but this one seems more easy to use, and also more helpful. Also thanks for your perfect customer services!

CAM DRONES
China
5 months using the app
Rivo replied July 28, 2021

Thanks so much for the review and for using our app! Let us know if we can help answer any questions at any time. Best wishes, Kevin

September 2, 2021

Really like the concept and am looking forward to seeing the results. The staff seems very nice as well. So far so good

KMagnifiqueDesigns
United States
5 months using the app
Rivo replied September 3, 2021

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Regards, Kevin