Reviews (2,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great customer service helped me with all questions I had and was very professional with dealing with me
So far it's amazing! Easy to use and fast and friendly customer support! Excited to bring in new customers and keep my old ones with the help of this app!
We are so glad that you love our app and service! Thank you so much for the 5-Star review. ✨ If you need anything at all, please let us know! Cheers, Kevin
This app very help for my shop .I really very like how every think working. thank you so much Rivo .
We're so happy that our app is helping your Shopify store! 🚀 We're always available if you need anything at all! Cheers, Kevin
Paul was the best. He took the time to not only resolve removing the rivo branding but offer up some really great suggestions that will help my growth
Thank you so much for taking the time to leave this review! It means a lot to us to hear that we've been able to assist you in a meaningful way. Don't hesitate to contact us again if you need any further assistance! - Lea, Rivo Support Manager
Still exploring the app, but it looks great! The customer service is very good! They are funny and very helpful
Thanks for the 5-Star review! We truly appreciate you using the app. 😃 Cheers, Kevin
I really like the clean, eye catching look of this app. It seems very easy to use for my customers and I. Everything was set up in just a few minutes. I like how customizable it is allowing me to set all my own values. When I had an issue figuring out how to change referral reward amounts I reached out to customer service. They answered me in just a few minutes and fixed it. I think the support for this app is amazing. I hope more options are available in the future for my customers to earn rewards. A couple ideas would be sharing a post on Instagram or leaving a review, if possible.
Awesome, thanks so much for the positive 5-star review! We definitely have more features coming soon and your ideas are great! I have submitted them over to our development team, but if you have any additional details, thoughts, or ideas, feel free to send us a message at feedback.boosterapps.com. We'd love to hear them! 🙌
Cheers, Katherine
World class customer support center service. Yes what you heard is absolutely truthy. without compliment they deserve 1M star for their performance, they are contactable and the most importantly they are responsive. The support from Jel and Arianne is definitely the best thing that makes your beautiful day, They really made my day. Jel Keep up your awesome work, you're PERFECT.
You are amazing! ✨ Thank you so much for the wonderful feedback and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
I haven't used It yet still setting it up but speaking With Harleen She was very helpful and awesome all-around I'm so excited to start using the Rivo App Thanks Harleen you're the best
We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! If there's anything else you need, please feel free to reach out to us anytime. Much appreciated, Kevin
This app is great! Installed it recently and already have a few customer accounts. Very responsive customer service as well. Definitely recommend!
Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin
Love this app made my website look very professional and easy to set up! Abbie was a great help as well thanks RIVO!
So glad you loved our app and found it easy to use! We're thrilled that our app helped you create a professional look effortlessly. We sincerely appreciate your support! 🎉
- Lea & Rivo Team