Reviews (2,346)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

September 4, 2023

have not used app on live store as of yet. However the customer service has be great for helping get things up and running. The app itself is easy to use and edit.

MKRKS™,LLC
United States
3 months using the app
Rivo replied September 8, 2023

Thank you for your feedback! We're glad our support team has helped get you started. We aim to make our app user-friendly and easy to customize. We hope you enjoy using it in your store!
- Lea & Rivo Team

August 1, 2022

App is great so far! Would upgrade our free plan in the near future when the store is up and running! Abbie was the first agent ever to be this friendly to me through live chat during the installation process! I would highly recommend this brand and their top notch customer service to anyone!

Arsenal51
Canada
3 months using the app
Rivo replied August 2, 2022

Excellent! It's music to our ears that you are happy with our app! Thanks so much for the 5-stars and for recommending us to the Shopify community! 🤩 All the best, Kevin

September 6, 2021

Easy to set up, still customizing but loving it already. Fingers crossed, it will be everything I'm looking for.

Garment Hero
Nigeria
3 months using the app
Rivo replied September 7, 2021

We are so glad you are loving our app, and thanks so much for the review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 😊 Best regards, Kevin

September 15, 2021

Helped me get some return clients. Thank you. The app is very basic and easy to use. Chat support is very active and friendly.

Guzzle
Philippines
3 months using the app
Rivo replied September 16, 2021

We're so excited that our app has provided excellent results for your store in just a short amount of time! 🚀 Your review is very much appreciated! Thanks, Kevin

January 26, 2023

It's wonderful when I have Jel helping today. Amazing app, with lovely customer service. Really recommended!

Boatsmate
Canada
3 months using the app
Rivo replied January 26, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

December 25, 2022

Great support, fantastic help and an exciting app. I love to use Rivo apps to help my store get even more enchanced.

Feets
Norway
3 months using the app
Rivo replied December 25, 2022

We're so excited that you love using our apps! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

March 8, 2023

Customer service is on another level, extremally good. the app is amazing aswell still getting used to it though.

Land of Soft Hearts
South Africa
3 months using the app
Rivo replied March 8, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

September 30, 2023

Still in the early stages of exploring the app but i have to commend the staff as they are just super helpful. Quick response and very friendly. Will be back to give a review about the app

Jay & Jon Prints
United Kingdom
2 months using the app
Rivo replied October 4, 2023

Thanks for sharing your experience! We're glad our team was able to help! Feel free to reach out anytime if there's anything we can do to assist.
- Lea & Rivo Team

July 6, 2022

Great service ,Abbie was so nice and professional, I really love the service she provides. She makes me feel like family, and I totally understand how to use this app with no hassle. I am very satisficed ,thanks again Abbie:)

Humble B Fashion
United States
3 months using the app
Rivo replied July 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 27, 2021

Amazing app ! and better other app ! and free!!!!
i'm very very happy ! thanks for the service rendered !!!

Street'Style
France
2 months using the app
Rivo replied March 29, 2021

Thanks so much for the 5-star review! 🎉Cheers, Katherine