Reviews (2,346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.
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Customer Service is A1 and helped me with all my problems and then some!! great team. They helped me with things i didn't KNOW I needed help on lol
Thank you so much for your awesome review! We're thrilled to hear that our support team went above and beyond to assist you. It's always our pleasure to help and provide suggestions! 👍 Thanks again for your kind words! 💙
- Lea & Rivo Team
Still testing the the full platform but so far very good, effective and intuitive to use!! THe customer service is also very fast and supportive.
Thank you for leaving a review! We really appreciate you using the app. 😊 If there's anything else we can do, please feel free to reach out at any time! All the best, Kevin
Hello I want to give Aroll the Biggest compliment possible! Aroll was Awesome! Aroll immediately reached out to me asking how can he assist me which was a Wonderful surprise!!! Normally the customer has to reach out for assistance! This is a wonderful way to assist customers wow! Aroll was very professional, very knowledgeable, quickly understood what I was experiencing, and immediately took charge and assisted me in a way I will be looking for this high level of support from other companies! I can not find a word to compare to the level of assistance I received from Aroll the closest I could try to come close to is Phenomenal!!! Thank you for having Aroll available to assist me! I appreciate it and is very grateful! Thank you!!!
Wow! This review made our day! ✨ We're so grateful for customers like you, and we greatly appreciate you using our app. Thank you so much for the wonderful and thoughtful feedback! Here at Rivo, we always make sure to provide our customers with the best service possible! We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin
Super easy to set up and customise to my business needs. Something that I think my customers are going to LOVE too!
Glad you are loving our app! Thank you so much for the 5-Star review. 🙂 Regards, Kevin
She was really great in taking care of my needs and was really patient with me. Also, made sure if i needed to make any changes or not.
Thank you for leaving a positive review! We are thrilled you had a great experience with our support. We always strive to provide exceptional customer service and ensure all of our customer's needs are met. If there is anything else we can do to help, please do not hesitate to let us know.
Best regards, Kevin
Pretty useful application and easy to use, has all the features come for free what would you ask for more ?
Excellent! It's music to our ears that you are happy with our app! 🤩 All the best, Kevin
Rivo is such a great app! The customer service is so good! I had Abbie as a rep and she made the process so easy to understand and she was extremely helpful! She honestly put me in a better mood! Customer Service A1.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Rivo is a great app and everyone is always helpful. Pete helped me and he was awesome. I have no complaints at all.
We're grateful for your trust in our app and are here to support you in any way we can. If you have any questions or concerns, please don't hesitate to get in touch.
Best regards, Kevin
So, far, I have had the best experience with this app. The customer service and response time is phenomenal! If you're looking to add a rewards program to your store, this is the way to go! 10/10.
Thank you so much for taking the time to write this review! Happy to hear that you've had a great experience with our app and customer service. We appreciate your business and look forward to continuing to serve you! - Lea, Rivo Support Manager
Great help from customer service from rep 'Paul'. He was very nice and informative when answering all my questions.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin