Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 25, 2021

echt heel netjes alles van booster apps heel gemakkelijk in gebruik en je kan er alles makkelijk op vinden en aanpassen

Fitnessraccoon
Netherlands
About 1 month using the app
Rivo replied March 25, 2021

Heel erg bedankt voor je vriendelijke woorden! 🤩

September 22, 2022

5 stars! Amazing and prompt customer service. All my enquiries were addressed right away. Paul is the greatest! Highly recommend!

LILY HELU
United States
About 1 month using the app
Rivo replied September 22, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

Edited June 28, 2022

Perfect app, nice features, very friendly and helpful customer service. Paul was very helpful in every sense!

Pureal.tr
Türkiye
About 1 month using the app
Rivo replied May 24, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

March 31, 2022

Ryan was awesome and took care of everything I needed help with! Awesome customer service! Thank you, Ryan!

The Ritzy Pony Boutique
United States
About 1 month using the app
Rivo replied March 31, 2022

Thanks so much for the awesome feedback and 5-stars! If there's anything else we can do, please feel free to reach out at any time. 🙌 Best wishes, Kevin

May 13, 2023

REALLY GREAT APP NICE CUSTOMER SERVICE I AM GLAD TO USE THIS IN MY STORE. I AM LOOKING FORWARD TO GET GREAT SALES WITH THIS APP

Elysian
Australia
About 1 month using the app
Rivo replied May 16, 2023

Thank you so much for your review! We are thrilled to hear that you're enjoying the app and that our support team has been helpful. We wish you all the best and hope you see great success with the app in your store! - Lea, Rivo Support Manager

August 27, 2021

Customer service has always been super helpful with my enquiries and issues. Matters are resolved quickly as well with quick follow ups. It helps with the response time for the customer service for my brand as well.

Zlora
Singapore
About 1 month using the app
Rivo replied August 27, 2021

Thank you so much for the 5-star review! 🌟 If there's anything else we can do please feel free to reach out at any time. Regards, Kevin

January 15, 2022

what an amazing assistance from Abbie, she was really helpful to direct me on how to transfer my data from smile to Rivo loyalty, also fixed some features in my dashboard . best customer service!

Le Shanòn
Italy
About 1 month using the app
Rivo replied January 17, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

February 24, 2021

I always trust Booster Apps. And this product is amazing and also FREE.
I like the idea and I hope this product helps me as the other products from Booster Apps. Thank you

letenjoylife
United Arab Emirates
About 1 month using the app
Rivo replied February 24, 2021

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Katherine

October 9, 2023

Customer support was quick and very helpful. I appreciated the extra suggestions to better my store.

Tennesseeandco
United States
About 1 month using the app
Rivo replied October 13, 2023

So glad our support team was able to help! Your feedback means a lot. We're always here to provide suggestions and tips for your store!
- Lea & Rivo Team

April 19, 2022

Excelente el soporte que me brindaron, Agradecido con el soporte de Ryan. Me brindaron un servicio PREMIUM teniendo cuenta FREE. Los recomiendo

Amagreen
Peru
About 1 month using the app
Rivo replied April 19, 2022

¡Siempre nos aseguramos de brindar a nuestros clientes el mejor servicio posible! Estamos muy contentos de saber que tuvo una gran experiencia conversando con nosotros. Si hay algo más que necesite en el camino, no dude en hacérnoslo saber. Nuestro equipo está feliz de prestar nuestras manos en cualquier momento. 😃 Gracias Kevin