Reviews (2,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

August 13, 2023

I feel really grateful for the amazing support I got from Pete. Always super quick to reply to my questions and the communication was top-notch.

Posh And Poise
United Kingdom
22 days using the app
Rivo replied August 18, 2023

Thank you for sharing your experience with us! It's awesome to hear that our support team has been responsive and provided top-notch service. We really appreciate your kind words, and we're grateful for your support.
- Lea & Rivo Team

January 30, 2023

Really love the whole team of Rivo, they really helpful and kind, specially Pete! Great job guys!

nagykeronline
Hungary
22 days using the app
Rivo replied January 30, 2023

We're so glad you love our whole team! Your positive feedback and review mean the world to us. Thanks, Kevin

October 14, 2021

Free version seems great and easy to use. Haven't tried the paid version just but i can only assume it's even better.

Sea Ninja
New Zealand
22 days using the app
Rivo replied October 15, 2021

Thanks for the 5-star review, Sea Ninja! 🙂 Yes, you are right! Our paid version is much better with more features than the free version. If you want to try it out, we have a 7-day free trial! Let us know if you have any questions. Cheers, Kevin

August 3, 2023

Customer support was very kind and very helpful. Not only did they help e with my issue but went on my store and recommended to change some things to make my store better.

Moissyland
Canada
21 days using the app
Rivo replied August 7, 2023

So glad to hear our support team was able to assist and went the extra mile to suggest improvements for your store. Thank you so much for your kind words! We're always here to assist you.
- Lea & Rivo Team

November 28, 2022

Yaci was super helpful and had such nice customer service skills. Love this app and all it can do! I give it more than five stars**********

Henderson Furniture Plus
Canada
21 days using the app
Rivo replied November 28, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 23, 2022

This app was very helpful in helping in creating new ways to obtain and hold onto new customers in an effective manner. Pete had excellent customer service and was a great help.

Cold One Collective
Australia
Over 1 year using the app
May 3, 2022

Le service client est parfais Merci ! j'adore cette application je la recommande cela fait professionnel !

Central Shop
Canada
21 days using the app
Rivo replied May 4, 2022

Si heureux que vous aimiez notre application. Merci beaucoup pour les 5 étoiles! Bravo, Kévin

March 9, 2021

This app is amazing :) work fine, look fine,.... If you have any problem there is support (best support) and they will respond fast and help you as long you need something from them.

YourBazinga
Slovenia
21 days using the app
Rivo replied March 9, 2021

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Katherine

June 7, 2021

we love this app! It has helped drive in customers and gave incentive to shop, I would recommend this to anyone

Simply Devine Gifts and Decor
United States
21 days using the app
Rivo replied June 7, 2021

We're so glad you love our app! Your positive feedback and review mean the world to us, thank you so much! 🤩Cheers, Kevin

January 11, 2023

I was very happy with the customer support I received today from Pete. He could not have been any more helpful. I would recommend this app.

Orgone Wonders
United Kingdom
21 days using the app
Rivo replied January 11, 2023

We're so glad you are happy with our support! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin