Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine
amazing customer service with the rep I spoke with. Thanks so much for helping me with the onboarding process
So stoked to hear that you had an amazing experience with our team! We're really grateful for your kind words, and we're thrilled we could help you with the onboarding process. Thanks for choosing Rivo!
- Lea & Rivo Team
I have just installed it, but I like the customization options and how it appears. Your staff was very helpful getting the Rivo branding removed, and they exhibited nothing but hospitable professionalism at all times
We are so happy that you like our app and customer support! 🤩 Thank you so much for your kind words and for leaving 5-star feedback! If you have further questions or experience issues along the way, please let us know. We will be delighted to assist you. Much appreciated, Kevin
I was attended by paul with great attention and kindness, he helped me with all my doubts, and above all, he helped me with new tools and suggestions! Thank you Paul, you are a great person!
Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot!
Much appreciated, Kevin
excellent customer support. Abbie was eager to help us out with our store. waiting to see how Rivo will help us grow our loyal customer base, but so far excellent customer support!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Super easy to set up! I love that this app gives me a way to connect with my customers on a different level. I only gave it 4 stars because I haven't gone active yet. I will update it to 5 stars if the program launches well! THANK YOU for making this free!
It sounds like an excellent app, but I haven't tried it yet. I hope it's good for our store. Thank you and the chat lady.
We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! Please let us know if you have any questions or issues along the way. Our team is always here, happy to help. 😊 Best regards, Kevin
This app is amazing! Easy to install and customize. It works great and doesn't overpower the site. The support team is awesome as well.
We are so glad you are happy with our app! Thanks so much for the positive feedback and we are here anytime you need us. 🎉 All the best, Katherine
Been great so far! Thanks guys, also live cheat is really supportive and prompt when I have needed them to assist.
Thanks for the feedback, and we're so glad that you are happy with our app and service! 🤩 We're always available if there's anything you need at all. Cheers, Kevin
Perfect Service to help u guide the app! Love the system with the points.
Feel free to try it first and explore.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin