Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

April 10, 2023

The service is very good and I recommend you to use it, it is a pretty good application I have used.

PeachyFun
United States
18 days using the app
Rivo replied April 10, 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

Edited April 4, 2021

I use this app to help me connect with customers. It Does this in a unique way I need for my business.

Tauten
United States
17 days using the app
Rivo replied April 5, 2021

Awesome, thanks so much for the 5-star review! 🙌 Much appreciated, Katherine

March 18, 2022

Can't believe the free app is full of features!!! Really this is the best free app there is! And not to mention the amazing support!

Kish Kreations
Australia
17 days using the app
Rivo replied March 18, 2022

It's music to our ears that you are happy with our app and customer support. Thanks so much for the 5-stars! 🙌 Much appreciated, Kevin

December 30, 2021

This app is great to get your conversion rate up and I look forward to working with them in the future

Anime Kingdom
Canada
17 days using the app
Rivo replied December 30, 2021

We greatly appreciate the 5-star review! 🌟 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need anything at all, just let us know. Cheers, Kevin

February 24, 2023

I have had a great experience thus far. Jel was extremely helpful and knowledgeable and I am pleased

Teeny Tiny Tikes
United States
17 days using the app
Rivo replied February 26, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed!
Cheers, Kevin

September 25, 2021

Great customer service and best thing is the free plan doesn't limit you at all making the paid plans all optional. Great app.

AniShumi
Ireland
17 days using the app
May 7, 2023

I really do like the versatility of this app! Abbie was amazing! She was very helpful in helping me resolve my issue. I would definitely recommend giving this app a try!

CLASSY CLOSET BOUTIQUE
United States
Over 1 year using the app
Rivo replied May 8, 2023

Thank you very much for taking the time to review our app! We appreciate it a lot. Let us know if there's anything else we can do to make your experience with our support team even better. We always welcome feedback and suggestions from our customers and value your opinion. We would be delighted to hear from you! ❤️ - Lea, Rivo Support Manager

Edited December 7, 2022

Arianna helped me out and went above and beyond to give me the best experience and help! Thank you so much!

Dawnï Lou's Closet
United States
17 days using the app
Rivo replied December 7, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

September 8, 2021

the support team (Lance) was really helpful, friendly and is great at communication. i recommend this app for anyone that is interested in a rewards program for their business!! :D

The Puffer Cases
Australia
17 days using the app
Rivo replied September 8, 2021

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! If there's anything else you need help with, just let us know. We're here to help. Much appreciated, Kevin

September 15, 2021

Very simple and quick to set up!! In less than 3 hours we have everything ready to start ⭐️ We are excited to start now!!

mividanatural
Spain
17 days using the app
Rivo replied September 15, 2021

Thank you for the awesome review! We really appreciate you using the app 🚀. If there's anything that we can be of help with, please let us know! Best regards, Kevin