Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited September 25, 2021

It is a good app and easy to use. It is pretty and user friendly, however it is not translatable in one language OR another, so if you need two languages, you have to show them both at the same time.

Mariposa biocosmétiques
Canada
About 2 years using the app
July 27, 2022

Great app, so easy to navigate. Incredible customer service, Betty was very helpful and so kind. 10/10, definitely recommend!

Gaia Water Filters
Ireland
27 days using the app
Rivo replied July 27, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! ✨ Best wishes, Kevin

March 6, 2022

Schneller und guter Support, genau die richtige App für Einsteiger. Gutes Preis-Leistungsverhältnis.

HLH
Germany
27 days using the app
Rivo replied March 7, 2022

Wir freuen uns sehr, dass Sie unsere App und unsere Dienste genießen! Vielen Dank für das positive Feedback und die Bewertung! 🌟Beste Grüße, Kevin

August 16, 2022

Oh my, where should I start? Abbie was extraordinary, she started a chat with me introducing herself, she helped me with things I didn't know I was going to need and it was all at no extra cost to me. Abbie, keep up the wonderful work! It was a pleasure working with you.

PrinStar Fashion
United States
27 days using the app
Rivo replied August 17, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin

October 29, 2022

Best customer service I've received. Great support from Maria! Thank you so much for the help + App is very easy to install and customize.

KoreanSkin
France
27 days using the app
Rivo replied October 31, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited January 12, 2022

I enjoyed everything! There is nothing negative to say about the app. Everything is really enjoyable

NJC Fashion
United States
27 days using the app
Rivo replied January 14, 2022

Wow! 🤩 Thank you so much for the kind words. If you need help along the way, just let us know. Our team is always here to help. Much appreciated, Kevin

June 13, 2022

I am still learning the app and what it offers but so far I find it to be user friendly. I had amazing customer service via the web chat with Abbie. She was very helpful. I have no complaints!

Pitbull Coffee Co.
United States
Almost 2 years using the app
Rivo replied June 16, 2022

Hey Pitbull Coffee Co!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.

Much appreciated, Kevin

January 3, 2022

Awesome customer service. The rewards program is a great idea to keep customers engaged with your products.

Legendary Computers
United States
26 days using the app
Rivo replied January 4, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

August 12, 2021

I asked a lot of questions, but the customer service staff answered them very politely and clearly. I will buy this paid service!

DERM iNSTITUTE
United States
26 days using the app
Rivo replied August 12, 2021

Thank you so much for the 5-star review, DERM iNSTITUTE! We're always here and happy to help! 🙂 Cheers, Kevin

August 11, 2022

Aplicación absolutamente increíble y un servicio al cliente increíble, Abbie fue simplemente espectacular al ayudarme con cualquier pregunta que tuviera. recomendaría

Carnival Lenceria
Mexico
26 days using the app
Rivo replied August 11, 2022

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin