Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Reviews (2,196)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement quickly, often seeing results within the first 30 days. They value its cost-effectiveness, flexible pricing, and features like customizable pop-ups and loyalty programs. The app is noted for its user-friendly interface, easy setup, and seamless Shopify integration. Customer support is frequently praised, with specific team members mentioned for their exceptional help.

September 6, 2023

Perfect, the app itself is amazing and the team is very supportive. Best loyalty app I believe.

ESTHER FORMULA
South Korea
8 days using the app
Rivo replied September 8, 2023

Thank you so much for the feedback! We're so glad to hear that you love our app. We strive to provide the best experience possible for our customers! So happy you liked the setup we did for your loyalty page! Feel free to reach out anytime you need help!
- Lea & Rivo Team

May 23, 2022

Having compared several apps, this app seems to work the best for the beginners. Meet all the basic needs. The customer service Maria is cheerful.

INUK BAG
United States
8 days using the app
Rivo replied May 23, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

December 31, 2022

Mica was super helpful and patient + responded really quickly, I was debating between Rivo and a couple of other loyalty apps but the elite customer service helped me make a decision to stick with Rivo!

motheatmoon
Singapore
8 days using the app
Rivo replied January 1, 2023

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin

June 7, 2022

Die App ist mega! Kundenservice TOP! Handhabung ebenfalls!
Passt perfekt in jeden Shop & hilft dabei die Kunden zu binden.

loot-box.de
Germany
8 days using the app
Rivo replied June 7, 2022

Wir freuen uns sehr, dass Sie unsere App und unsere Dienste genießen! Vielen Dank für das positive Feedback und die Bewertung! 🌟 Viele Grüße, Kevin

June 9, 2022

J'ai découvert cette application en ayant installé RIVO abandonned cart,( qui est très bien pour les paniers abandonnés). Et quelle surprise!!! Merci Abbie
Cette application correspond exactement à ce que je recherchais pour augmenter le panier moyen. Rien qu'avec le forfait gratuit on a accès aux fonctionnalités principales. Tout est fluide, facile d'utilisation et prêt à l'emploi en moins de 2.
Abbie est vraiment très gentille et rien que pour çà je recommande cette application

coolysmart-shop
New Caledonia
8 days using the app
Rivo replied June 9, 2022

Merci beaucoup pour les commentaires merveilleux et réfléchis! 🤩 Votre avis signifie le monde pour nous ! Nous sommes toujours heureux de vous aider de toutes les manières possibles et nous sommes disponibles à tout moment. Meilleurs voeux, Kévin

December 14, 2021

great customer service
really fast, extremely outgoing, went over the top and did stuff i never even asked about

Bryce Patricks
United States
8 days using the app
Rivo replied December 14, 2021

So glad you're happy with our customer service. 🙌 Let us know anytime if you need further help. Cheers, Kevin

February 1, 2023

Arianne was very helpful, she helped me not only with the issue I had but she suggested some more changes to my settings that would have made the website more attractive and easy to use. Really grateful. Amazing customer service.

Keto Friendly Shop
United Kingdom
8 days using the app
Rivo replied February 1, 2023

So glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 7, 2023

This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!

CoralCockatoo
Australia
8 days using the app
Rivo replied July 7, 2023

So glad to hear you found our app easy to use and had a great experience with our support team! 🎉 Thanks a bunch for the feedback, you've definitely brightened our day! 💙
- Lea & Rivo Team

October 19, 2022

It's the team that makes the difference! They want to hear from you. You can't get lost, they are always right there to help. Pretty cool to have a company that truly cater to you and your biz.

FestivalFlex
United States
7 months using the app
Rivo replied October 19, 2022

Thanks for the review, FestivalFlex team! Is there anything else we could have done to make this a 5-star experience? Feel free to let us know. 😊 Best regards, Kevin

August 26, 2022

Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)

Nirvana Collective
Philippines
8 days using the app
Rivo replied August 26, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin