Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Spoke to Pete at customer support who was amazing and fulfilled my request seamlessly and easily. All Rivo apps are user friendly and customer service is great!
Thank you so much for sharing your experience with us! We're happy that you find all Rivo apps user-friendly and that our customer service meets your expectations. We're always here to help and look forward to serving you in the future! 😊 - Lea, Rivo Support Manager
Il supporto è molto valido e disponibile. ho avuto bisogno di qualche chiarimento e l'aiuto ricevuto è stato oltre le aspettative.
App facile ed intuiva, ma per capirne il reale vantaggio dovrò aspettare ancora qualche mese.
Siamo così felici che tu sia soddisfatto della nostra app e dell'assistenza clienti. Se hai domande o problemi lungo il percorso, non esitare a farcelo sapere. Ci piace essere parte della crescita e del successo della tua attività. Ciao, Kevin
いまは、設定中です。設定の方法や悩みを迅速にチャットで回答をくれます。とても、スタッフが優秀だと感じます。機能もすぐれていると期待しています。打ち上げが上がることを期待しています。Abbieのサポートは、洞察にすぐれていて、適切でした。そして、親切でした。高い配慮もしてくれました。ありがとう。大変感謝しています。今後のRivoのアプリとも安心して利用できそうです。私も、こんな素晴らしい会社を運用したい。会社もスタッフも目標のひとつにしたいです。本当にありがとう。そして、これからもよろしくお願いします。
なんて素晴らしいレビューでしょう。 これは私たちの日を作りました、そして私たちはあなたのような商人にとても感謝しています！ 私たちは常にここにいて、できる限りのお手伝いをさせていただきます。 素晴らしいフィードバックをありがとうございました。 😊よろしくお願いします、ケビン
I used this app to start a loyalty program to reward customers. It was so easy to set up and people started joining straight away!
Thanks so much for the wonderful review! We're so happy that our app is helping your Shopify store! 🤩 If you need anything at all, we're always available to help. Much appreciated, Kevin
Great app, but didn't have what I was looking for (so far none of the apps I've installed do). Highly recommend though!
The app works as expected. And the great customer service is super helpful. I will definitely recommend it.
We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin
YES! 100% recommend. Especially because of the customer support agents. Abbie and Arianne were great and helped me get through any issues and got my store looking perfect!
Thank you so much for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. Thank you so much for recommending us! We're here whenever you need us.
- Lea & Rivo Team
So far so great. It doesn't do all I had wanted--I had to get creative to make it fit in with one of my unique needs. Thankful I could. It was a very easy app to set up. It customized well for the most part. And where it didn't work ideally for me the support staff I found to be personable, helpful, and open to suggestions bettering their app. Bless them! And the Free claim is actually true. Stick with the basic, and you're good to go. No changing the story when you least expect it. It gives me confidence to continue a business relationship with them. And the bigger I grow (as a company haha) the more I'll have the ability to look at more robust fee-associated apps. I'm really grateful for this group. Thank you!
Thank you so much for your thoughtful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I just started using this app. So far the program is working well, and customer service is very efficient. Pete was very helpful and quick when assisting me.
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin