Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 5, 2021

Good app thanks I was surprised with this app and what can do. It is a good job. definitely, I will recommend it.

RK Luxury
United Kingdom
About 10 hours using the app
Rivo replied April 6, 2021

Thanks so much for the positive review and for recommending us to the community! 🎉 All the best, Katherine

September 4, 2021

It was easy to setup. Live support chat was helpful. I'm using this app to increase customer engagement.

Paradigm Shifted
United States
12 days using the app
September 18, 2021

Amazing as expected. Easy to install and support is available and very helpful. Highly recommended.

ZNTS Wholesale US
United States
About 9 hours using the app
Rivo replied September 20, 2021

Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Best regards, Kevin

Edited October 25, 2021

I used this help to engage customers and optimize my sales. The rewards are also allocated for following our pages on social media and on the purchase too. But none of the customers used the app till yet though it is displayed on the front

KAWISH HOME
Pakistan
10 days using the app
Rivo replied October 26, 2021

Thanks so much for the review, KAWISH HOME! 😊 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. All the best, Kevin

March 9, 2022

Excellent help from Marianne very friendly and helped with every step of the way. She even added VIP bonuses for me free. reccomend them.

FIT FREAK
United Kingdom
About 9 hours using the app
Rivo replied March 10, 2022

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for recommending us! Best regards, Kevin

March 8, 2023

need some help and got it. Not only fast, but the employee was really MEGA kind. Thumbs up from here... what a blessing

SuperMerch.dk
Denmark
About 8 hours using the app
Rivo replied March 8, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩
Much appreciated, Kevin

November 25, 2022

Easy to use, super flexible and their support team is extremely fast, friendly and knowledgeable. I recommend this App without any reservations.

Aquatherm Canada
Canada
About 8 hours using the app
Rivo replied November 26, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 6, 2023

Had an easy time setting up the app and had great help & support from a support member (Mica). From what I've seen this app is straightforward and easy to set up / use so I'm glad to have come across this app.

ShopAnimeStyle
United States
About 8 hours using the app
Rivo replied July 6, 2023

Thanks so much for your review! Our goal is to make things a breeze and easy for our customers. We're so glad you found our app helpful! 🎉 Feel free to reach out if you need anything else.
- Lea & Rivo Team

March 4, 2023

This is by far the most simple app to navigate your business, and help gain customers to purchase from your store. Paul and his customer service was superb he was very helpful, and he also showed me some tips and tricks for my store.

WAX MELTOLOGY
United States
About 7 hours using the app
Rivo replied March 6, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out.
All the best, Kevin

February 25, 2023

Very good and useful app and Very friendly customer service, especially from Paul! Helped me out with all my queries!

MOTOR FLEX
United Kingdom
About 7 hours using the app
Rivo replied February 26, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know.
Much appreciated, Kevin