Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 8, 2024

Been helpful. Good experience so far.

Lumos Lineage
United States
26 days using the app
Rivo replied July 10, 2024

Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

July 5, 2024

Customer service with Jel was amazing!

The Natural Lather
United States
5 months using the app
Rivo replied July 8, 2024

Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊
- Kevin & Rivo Team

May 25, 2024

I am mainly writing to thank (Jel) for they excellent support through the online chat. They did what I asked them and went beyond that by giving me tips on how to improve my store. I am still new to all this so all the help will be very much appreciated. Thanks (Jel) for being such a professional customer support rep. The app is good also.

Ikigai Forge
United States
4 months using the app
Rivo replied May 27, 2024

Delighted to hear you found our support helpful! We're here to assist and share insights. Wishing you success with your store journey!
- Kevin & Rivo Team

July 4, 2024

the staff is very friendly and offered me a lot of great features for free
they provide everything we need
Thank you, Rivo team.

Daraq.store
Azerbaijan
1 day using the app
Rivo replied July 8, 2024

Thank you for your kind words! We're thrilled you're enjoying our service and the free features. Your satisfaction means a lot to us!
- Kevin & Rivo Team

September 5, 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

ANCEL
Hong Kong SAR
About 19 hours using the app
Rivo replied September 8, 2024

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊
- Kevin & Rivo Team

October 22, 2024

Bryan was so helpful! he helped me receive amazing free benefits and so quickly too.

Divine Jiu Jitsu
United Kingdom
9 minutes using the app
Rivo replied October 24, 2024

Thrilled to hear we've helped you snag those benefits swiftly! Thanks for sharing your experience. Here whenever you need more help! 🌟
- Kevin & Rivo Team

October 15, 2024

very helpful

Intentionally Linked Jewelry
United States
About 24 hours using the app
Rivo replied October 17, 2024

Thanks so much for your kind words! We're happy to hear you found it helpful. Let us know if you ever need anything else!
- Kevin & Rivo Team

September 12, 2024

Customer service is top notch, even for a free account.

Hammerhead Radio Control
Australia
About 3 hours using the app
Rivo replied September 15, 2024

Thanks for your feedback! We're committed to excellent service for all accounts, paid or free. 😊
- Kevin & Rivo Team

September 10, 2024

Precise and fast service

BONEFLY
United States
1 day using the app
Rivo replied September 12, 2024

Thank you! We're glad you found our service precise and fast. 😊
- Kevin & Rivo Team

June 16, 2024

The app is great but the customer service is UNBELIEVABLE. They will walk you through any issues you have, step by step and stay with you until its fixed.

Wreaths of Bloom
United States
About 2 months using the app
Rivo replied June 18, 2024

Thank you for your kind words! We're delighted you're happy with our app and customer service. We're here to help anytime you need us!
- Kevin & Rivo Team