Reviews (2,339)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its loyalty programs, referrals, and customizable rewards. It features an easy setup, seamless Shopify integration, and a user-friendly interface. The flexible pricing accommodates various budgets, enhancing its accessibility. Performance is consistently smooth, positively impacting business operations. Customer support is particularly praised, with staff members like Arianne, Jel, and Paul noted for their responsive and personalized assistance, contributing to improved sales and customer loyalty.

December 5, 2022

Abbie Is the BEST customer support in the world! she helped me increase my customer cap for my rewards program, and she went above and beyond what I asked her, by identifying issues, asking me if she could fix them for me, & much more. she has given me the best customer support experience ever in my LIFE! Rivo rewards is an amazing application any ecommerce owners can benefit from

Nova Jade Cosmetics
United States
Over 3 years using the app
Rivo replied December 5, 2022

Perfect! This review made our day! We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to help you. 🙌 All the best, Kevin

February 17, 2023

Perfect app that really works with our customers. Easily set-up and managed. Would recommend to anyone.

Inevita.sk
Slovakia
Over 3 years using the app
Rivo replied February 19, 2023

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback. It means a lot to us.
🙌 Cheers, Kevin

February 23, 2021

Great app, dead easy to use and FREE! Already had positive feedback from customers about the loyalty programme and hopefully will keep them all coming back for more! Thanks. spareandsquare.co.uk

Spare and Square
United Kingdom
Over 3 years using the app
Rivo replied February 24, 2021

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Cheers, Katherine

February 25, 2021

Super easy to set up and looks very professional! Can't wait for more options like birthday points!!!

Yard Card Blvd
United States
Over 3 years using the app
Rivo replied February 26, 2021

Awesome! Thank you so much for the 5-stars! 🤩 If you have any additional thoughts, ideas, or feedback about the app and what features you would like to see we would love to hear them! Feel free to send us a message at feedback.boosterapps.com so we can implement! Cheers, Katherine

November 15, 2021

Great so far! Very happy with service and points work without glitching. Customer service is always available to answer questions.

Stereoplasm
Canada
Over 3 years using the app
Rivo replied November 15, 2021

Glad to hear you are liking our app and customer service. If there's anything else we can do, please feel free to reach out at any time. 😊 All the best, Kevin

Edited September 27, 2024

Bryan has helped me so much! Their customer service is really amazing and I like the fact that they are helping so much. Thanks again!

Beyond The Curls
United States
Over 3 years using the app
Rivo replied February 14, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 21, 2022

Really easy to use and great as an incentive for customers to keep returning. We needed to have a few things amended and Lance sorted them out with no problem at all. Highly recommend this app and the staff working behind the scenes

Jashasi
United Kingdom
Over 3 years using the app
Rivo replied June 21, 2022

We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

Edited December 27, 2021

Great app, easy to install, support is wonderful, Aroll was perfect. I highly recommend installing it.

The Colours of Balloons
Italy
Over 3 years using the app
Rivo replied December 27, 2021

Glad you are satisfied with our customer support. Thank you so much for the 5-stars and for recommending us to the community. Best wishes, Kevin

January 16, 2022

Very Quick response and very friendly and helpful! Highly recommend! Great App we are very happy with it

Western Beauty Co
Canada
Over 3 years using the app
Rivo replied January 17, 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

February 20, 2021

I love this app and I just started using it. After searching through so may apps I can say this one will do the job!

Tranquil Beads
United States
About 3 years using the app
Rivo replied February 22, 2021

Thank you so much for the positive review and for choosing our app! 🙌Much appreciated, Katherine