Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 20, 2022

Highly recommend this app! Vicky answered all my questions and got me setup in no time! 10 out of 10!

Pine Top Brand
United States
Over 2 years using the app
Rivo replied June 20, 2022

Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

July 8, 2021

Just installed the app and so far so good. It looks doing what it supposed to do! What more can I ask?

Offering Unique Jewelry
United States
Over 2 years using the app
Rivo replied July 8, 2021

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you need anything at all, just let us know. 🙌 Cheers, Kevin

March 26, 2022

She was very kind, but responsive and helpful ☺️ in the customer service chat. The app is really helpful in drawing in subscribers. Thanks

Bbeautyful
United States
Over 2 years using the app
Rivo replied March 28, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

March 2, 2021

Love, love, love this app! It’s so easy to set-up and use! It took me about 5 minutes to set-up and it was on our site instantly. Very highly recommend!!

TheWhiskeyBentBoutique
United States
Over 2 years using the app
Rivo replied March 4, 2021

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Katherine

March 23, 2021

This app is SO easy to set up. Everything is basically done for you and it's simple to customize & change settings. Customer service is very friendly and helpful as well!

Lively Twist Boutique
United States
Over 2 years using the app
Rivo replied March 24, 2021

Thank you so much for the 5-star review! We're always here and happy to help! 🙌Cheers, Katherine

October 23, 2023

Lovely customer service and a great app!

Zooni | Kashmir Originals
Pakistan
About 2 years using the app
Rivo replied October 25, 2023

Thanks so much! We're thrilled you're enjoying the app and our service. Your support means a lot!
- Lea & Rivo Team

July 17, 2022

I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.

Infinitee Designs
Australia
About 2 years using the app
Rivo replied July 18, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

August 16, 2023

Wonderful communication! Great Team. Fast Support! Just checking out the app and had a great start.

NUSANO
Germany
About 2 years using the app
Rivo replied August 18, 2023

We're thrilled to hear that you had a wonderful experience with our app! We appreciate your kind words and are here to support you every step of the way. Thank you so much for choosing Rivo!
- Lea & Rivo Team

August 17, 2022

Bonne application et surtout un très bon support service de la part de l'équipe qui est réactive et opérationnelle ! Merci à Lance !

PERSONALITY SKINCARE
Thailand
About 2 years using the app
Rivo replied August 17, 2022

Nous sommes si heureux que vous aimiez nos services. Merci beaucoup de nous avoir donné un avis 5 étoiles! 🌟 Si nous pouvons faire autre chose, faites-le nous savoir. Bien à vous, Kévin

June 29, 2022

Very easy to set up/use and their customer service is beyond exceptional! Paul went above and beyond to help me with my questions and the app is definitely helping with customer engagement.

Play Loud Golf
United States
About 2 years using the app
Rivo replied June 29, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin