Reviews (2,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.
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He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!
So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin
The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
I have been using this app for over a year already and haven't had any trouble with the app, their service, nor their support for any questions I've had. I've chat with Abbie and she helped me out tremendously. As I was running out of room for sign-ups, she helped unlock way more room for more sign-ups. Then she threw in some added bonuses to help me out. She was very knowledgeable for any questions that I had so I highly recommend their service to anyone that has a Shopify account.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I've used Rivo to help me with my subscription and loyalty program and their customer service is insanely good! They are fast and courteous and give help on the spot and gifts. Great job! Rivo! customer service is everything.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.
Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍
- Lea & Rivo Team
Really helps a lot, thank you for coming up with this for newbie store owners like us. Hope you will continue to innovate and improve the app.
The only rewards program app that appealed to me - generous features for free plans, and the paid plans are very well priced, especially compared to those who charge $100+ per month. I spoke with Pete today and he's very helpful. Excited to explore this app and see how my customers enjoy the loyalties program. Thanks Pete!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.
Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌
- Lea & Rivo Team
so far so good! I just installed the app and it's working very well. And the support team is great!
Thank you so much for the 5-Star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin