Reviews (2,341)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

April 30, 2022

The awesome app offers a lot for a free version and the team is amazing:) speak with them and you'll see :)

JustSmoke.Me
United Kingdom
Almost 2 years using the app
Rivo replied May 2, 2022

Amazing! Thank you so much for the wonderful review and sharing the word about us! 🙌 Cheers, Kevin

March 18, 2022

Great customer service. Ryan was amazing! I am new to the app and so I wasn't too sure how it all worked. Spoke to Ryan and he was very helpful and quick at answering questions. :)

Honey Bee Mine
United States
Almost 2 years using the app
Rivo replied March 18, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin

September 20, 2022

Abbie was so helpful, diligent and amazing. Instructions were clear and everything overall was a very pleasant and easy experience. Thank you Abbie for being so excellent! Xo,

Unique
United States
Almost 2 years using the app
Rivo replied September 21, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 15, 2021

I have only really started to understand the concept of this app and am really excited to see it working. I believe that it can only add value to my store.

AnArrayofGifts
Australia
Almost 2 years using the app
Rivo replied October 15, 2021

Thanks so much for the review, AnArrayofGifts! 😊 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you have any questions about the app, please let us know! We're here to answer anytime! Much appreciated, Kevin

December 29, 2021

Very useful app and great customer service! The integration is a easy process and the team is always on standby for help

WNC DISTRIBUTION
United States
Almost 2 years using the app
Rivo replied December 29, 2021

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

October 2, 2021

I really like this app, I am able to customize it to the colors that suit my store. I am able to offer my customers discounts and coupons and offer points for things like birthdays.

Monarch Graphics & Design
United States
Almost 2 years using the app
Rivo replied October 6, 2021

Glad to hear you are liking the app so far! 🙂 If you need anything at all, just let us know. We're always here to help. Cheers, Kevin

January 31, 2022

Easy to use app, looks good and easy for customers to understand. Support is helpful and friendly. Thanks Pete for going the extra mile with your professionalism and sunny disposition

Rewindz VI
Canada
Almost 2 years using the app
Rivo replied January 31, 2022

We are so grateful that you are happy and satisfied with our customer service. Thank you so much for your kind words! If you ever need help along the way, please let us know. Best regards, Kevin

October 13, 2021

Great app - easy to set up, and helpful costumer service that responds quickly. So if something isn't at ease - they'll help you quick and makes it easy to make it the way you want.

blinnky.se
Sweden
Almost 2 years using the app
Rivo replied October 13, 2021

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 If there's anything else we can do, please let us know! Best wishes, Kevin

May 4, 2022

this is a great app has a lot of features and great customer service I would recommend to everone to use

Surma Supermarket
Canada
Almost 2 years using the app
Rivo replied May 5, 2022

Thanks so much for the positive review and for recommending us to the community! Much appreciated, Kevin

July 25, 2022

I am only just trying this app out. But so impressed with the instant help you get - without even asking.

Mary's Skin Care Online
Australia
Almost 2 years using the app
Rivo replied July 25, 2022

Thanks so much for choosing our app and for the 5-stars! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin