Reviews (2,341)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

July 21, 2022

I am using this app, it is complete in everything needed for rewards programs. Support is fast and perfect.

Quattro Feudi - Carciofi artiginali Siciliani
Italy
Almost 2 years using the app
Rivo replied July 21, 2022

Wonderful! We are always here to help and super excited that our app has everything you need for your rewards programs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

May 18, 2022

awesome loved it informative answered questions would recommend 10 out of 10 .........................

Street Treats LLC
United States
Almost 2 years using the app
Rivo replied May 18, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! Best regards, Kevin

March 21, 2022

This is a great app! Exactly what i needed for my store. Customer service is excellent! Highly recommended to any store owner.

KidsnToysNZ
New Zealand
Almost 2 years using the app
Rivo replied March 25, 2022

Awesome! Thanks so much for the positive review and recommending us! 🌟 Cheers, Katherine

March 22, 2022

Betty is superstar, she helped me to sort out the issue I have right away! Very user-friendly app, recommend it to everyone who are looking for a great loyalty program app.

aessentia
Hong Kong SAR
Almost 2 years using the app
Rivo replied March 25, 2022

Thank you so much for the 5-star review! We're always here and happy to help! 🌟 Cheers, Katherine

May 11, 2022

We found this app while looking for a customer rewards solution to boost return customers although we have only started using it our only issue was some account limits but when we contacted support they answered right away and removed the limits for the life of our store free of charge - AA was very helpful and friendly to deal with and we would recommend this app to any merchant who wants to boost return sales and reward customers

Massey Tractor Parts
United Kingdom
Almost 2 years using the app
Rivo replied May 11, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the 5-stars and for recommending us. We are thrilled that you are happy with our customer service. If there's anything else we can help you with, please feel free to reach out. Our team is here to help. ✨ Best wishes, Kevin

June 1, 2022

This app is incredible! The customer support is like no other! Abbie is absolutely incredible. She is so quick to respond, knowledgeable, and helpful. She even provided me with excellent feedback for my shop & site. Highly recommend!!

Elephant & Ox
Canada
Almost 2 years using the app
Rivo replied June 1, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 All the best, Kevin

May 18, 2022

the app is very useful for marketing your website, starting from the email marketing pop-ups and then loyalty programs, and most of the main features you get for free. The customer service is great and these guys are AWESOME! KEEP UP THE GOOD WORK! DEFINITELY RECOMMEND THIS APP TO ANYONE WHO CARES TO PROMOTE THE WEBSITE.

Rawsome Patisserie
United Arab Emirates
Almost 2 years using the app
Rivo replied May 18, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

December 25, 2021

Amazing app from a great team. Support is great! i really like that you can intergrate this with customerhub

Madewo
United Kingdom
Almost 2 years using the app
Rivo replied December 27, 2021

Thank you for the wonderful review, Madewo team! We appreciate you helping to share the word about us! Cheers, Kevin

July 10, 2021

A friend of a friend got me into this! Super exciting how the App helps grow a customer base with the tell a friend FEATURE

Kraze modz
United States
Almost 2 years using the app
Rivo replied July 12, 2021

Glad to hear that you are enjoying the app so far! 🙌 If you need anything at all, just let us know. Cheers, Kevin

December 6, 2022

My clients love Rivo for my online metaphysical store! It works for both products and services! It even automatically provides my clients with additional points for their birthdays. As a store owner, I love how quick the Rivo Support response time is via chat. Quick and easy and super friendly. 10/10 shopify app.

Alchemist Tribe
United States
Almost 2 years using the app
Rivo replied December 7, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin