Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,355)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 19, 2023

I love the customer service Abbie gave me. She was friendly, patient and willing to help me at every request. I also love the app setup and the features, it is highly recommendable. Thanks to the team especially my favorite Abbie.

Rofasto
United States
About 2 months using the app
Rivo replied May 22, 2023

Thank you so much for taking the time to leave such a kind review! We're so glad to hear that you love our app's features. We're grateful to have you as a customer and will strive to continue exceeding your expectations! - Lea, Rivo Support Manager

April 6, 2023

This was relatively simple to set up and run. The customer service, on the other hand, was a huge highlight. Jel was extremely helpful and friendly. Excellent experience with Rivo.

Mindtrot
United Kingdom
About 2 months using the app
Rivo replied April 6, 2023

We understand that setting up the app can sometimes be a daunting task, so we're glad to know that you found it relatively simple. Our goal is to provide our customers with a user-friendly experience that is easy to navigate, and we're happy to hear that we've achieved that with you.
Cheers, Kevin

August 21, 2023

Je suis à mes débuts mais je suis complètement conquise surtout par la gentillesse et la bienveillance de celle qui s'est occupée de moi, Ariane.

Mum&Choupinou
France
About 2 months using the app
Rivo replied August 25, 2023

Merci beaucoup pour votre aimable critique ! 😊 Nous sommes ravis que vous ayez apprécié votre expérience avec notre équipe. Nous sommes heureux de vous compter parmi nos clients et nous continuerons à travailler dur pour fournir un service exceptionnel.
- Lea & Rivo Team

August 20, 2023

I initially had a billing question, and Paul was very quick to respond and very helpful. Since I had him, I reluctantly asked if there was a way to change the visual appearance of my prompts. To my surprise, he dove right in and completely recoded them for appearance and performance and didn't give up until it was exactly what I wanted. He was extremely helpful, so kind and so patient! I was not expecting caliber of help that I received appreciate this level of service more than I can express as someone who is new to ecommerce with zero coding experience. I highly recommend Rivo and appreciate Paul's help so much. Thank you, sir!

Driftwood Boutique
United States
About 2 months using the app
Rivo replied August 22, 2023

Thank you so much for your kind review! 🙌🏼 We're thrilled to have been able to assist you with your concerns and go beyond to help with the app setup. We genuinely appreciate your support and recommendation. Your kind words mean the world to us! Thank you for giving us the opportunity to help. We're here for you whenever you need us!
- Lea & Rivo Team

August 21, 2023

Excellent customer service and a great app I think my sales will increase dramatically. Arianne is very helpful and knowledgeable.

SOOKIE STORE
United States
About 2 months using the app
Rivo replied August 25, 2023

Thank you for your awesome feedback! We always aim to provide excellent customer service. Thank you so much for your support! If you ever need any more assistance, feel free to reach out. Cheers!
- Lea & Rivo Team

August 2, 2023

Rivo Rewards excels in rewarding users! Easy-to-use, diverse earning options, swift redemptions, and top-notch support make it a must-have app! ⭐⭐⭐⭐⭐

Earths Bounty E-Juice
United States
About 2 months using the app
Rivo replied August 4, 2023

Thank you so much for the amazing review! We're delighted you're loving the app. We appreciate your support and are here if you ever need assistance!
- Lea & Rivo Team

March 28, 2023

Great customer service. Arianne was very helpful and prompt on her response. Rivo will be a huge help on marketing my store.

vxxiii
Canada
About 2 months using the app
Rivo replied March 28, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟
Best wishes, Kevin

July 15, 2023

Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!

gothrough apparel
Germany
About 1 month using the app
Rivo replied July 17, 2023

It's our pleasure to help! 🙌 So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us.
- Lea & Rivo Team

July 8, 2023

Jel was amazing she uderstood all my needs completed all my needs gave complimentary services and put a smile on my face. i really appreciate this app its Is very nice and user friendly.

alif1clothing
United States
About 1 month using the app
Rivo replied July 10, 2023

Thank you so much for your kind words! We're thrilled that our team exceeded your expectations 🙌 We really strive to create a user friendly app to make your experience a breeze! Your feedback means the world to us! 😄
- Lea & Rivo Team

Edited September 8, 2021

Amazing App 5STAR! The team are incredibly quick and helpful <3 best loyalty program out there for the price :)

PSYKLZ ClubSport
Australia
Over 3 years using the app
Rivo replied September 9, 2021

We're so happy to see that you had a 5-Star experience with Booster Apps! 🚀We're always striving to help you and your business succeed! If you need anything else, just let us know! Cheers, Kevin