Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

May 16, 2021

Incredibly easy to install and use, displays beautifully. The best app on Shopify to reward your loyal customers. Highly recommended!!

Jungle Aquatics
South Africa
Over 1 year using the app
Rivo replied May 17, 2021

Wonderful! 🎉 Thank you so much for sharing your positive review with us and the Shopify community! Cheers, Kevin

Edited August 5, 2022

My customers like getting rewards for things they were going to buy anyway. When I needed help Vicky helped me out and also encouraged me! We'll be keeping this app

The Lash Vault
United States
Over 1 year using the app
Rivo replied August 8, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

June 10, 2022

Abbie was probably one the most helpful people I have ever came across! She went above and beyond! Helped me finish the overall look of my site. That means alot to me. Thanks again for the awesome app!

Infinite Potential Enterprise
United States
Over 1 year using the app
Rivo replied June 13, 2022

What a wonderful review! ✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin

Edited October 19, 2021

Nice and easy to set up, I'd recommend also setting up a loyalty page too with details. Tried to share mine, but i think links are blocks from reviews!

SASSYRON SWIMWEAR
United Kingdom
Over 1 year using the app
Rivo replied October 19, 2021

Thanks for the review! 🙌 We're always here and happy to help answer any questions at any time. Cheers, Kevin

January 17, 2022

OInly just started using it but seems to be really good so far and the support available via the live chat is first class

Beers@No.42
United Kingdom
Over 1 year using the app
Rivo replied January 17, 2022

Here at Rivo, keeping our customers happy is our number one priority. Thanks so much for choosing our app! If you have any questions or encounter issues along the way, please let us know. We are always here to help. 😊 All the best, Kevin

October 27, 2022

I have nothing but great thing to say about the app features as well as the support I have received from their team. I have had this app for over a year now, and every time I have reached out with a question or for general support, the team has worked with me 1-1, immediately and my issues were resolved within minutes. I would highly recommend this and any other app that is being run by this team.

1Eatz
United States
Over 1 year using the app
Rivo replied October 27, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

July 7, 2022

Abbie was very helpful and attentive. Would recommend her any time. She helped me with what I needed and so much more.

Meraki by Belly
United States
Over 1 year using the app
Rivo replied July 8, 2022

Wonderful! Thanks so much for the positive 5-star review and for recommending us! 🤩 All the best, Kevin

June 15, 2022

I've been searching for a great way to reward my customers for their loyalty and this app is great! Very easy to use and Abbie has been amazing!

Kiefer Laser Works
United States
Over 1 year using the app
Rivo replied June 15, 2022

Thanks for choosing our app! We're so excited to be part of your business growth and success! If you need anything else, just let us know. Cheers, Kevin

November 22, 2022

Effortless onboarding and great assistance by the Rivo team. In particular Paul, he was very helpful.

FROZEN APPAREL
United Kingdom
Over 1 year using the app
Rivo replied November 22, 2022

So glad that you are happy with our service! Thank you so much for leaving a 5-star review! Cheers, Kevin

October 6, 2021

Customer service is amazing. So far it has everything I was looking for. Will continue to explore the app.

Fourfeels
Canada
Over 1 year using the app
Rivo replied October 6, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Best regards, Kevin