Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,357)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 24, 2023

Very Friendly service! Helped set up my program and add customers. conversion rate is pretty good, even with little effort.

RC.Threadcraft
Canada
Over 1 year using the app
Rivo replied January 24, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin

April 14, 2023

Great app and works perfectly on my site. Love the branding functionality and you can adapt the rewards system as necessary for your own business. Had a couple of queries and customer service their end has been excellent. Would recommend this app.

Bebeco
United Kingdom
Over 1 year using the app
Rivo replied April 17, 2023

Our team works hard to ensure that our app is user-friendly and adaptable to different businesses, and we're happy to know that it has worked well for you. Thank you for recommending our app, and please let us know if there is anything else we can do to help you in the future.
Cheers, Kevin

April 5, 2024

Excellent customer service

Session Spirit
United Kingdom
4 months using the app
Rivo replied April 8, 2024

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team

September 8, 2021

this is app is so quick and easy to use. totally recommend for anyone wanting to reward their customers

craftexplosion
Australia
Over 1 year using the app
Rivo replied September 8, 2021

Your review made our day! ✨Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

June 4, 2023

Super easy app to use and customer service is always great. Quick replies and helped me to fix a few issues I was having!

Festi Fits Rentals
New Zealand
Over 1 year using the app
Rivo replied June 5, 2023

Thank you for the amazing review! We're thrilled to hear that our app was helpful. We always strive to provide quick and attentive support to our customers. We're always here to help with any issues you may have. :) - Lea, Rivo Support Manager

October 28, 2021

Reputo questa un'ottima applicazione in grado di fornire un buon fidelity program. assistenza clienti via chat ottima!

Spazio Capsula
Italy
Over 1 year using the app
Rivo replied October 29, 2021

Grazie mille per la recensione a 5 stelle! Siamo così entusiasti di far parte della crescita e del successo della tua attività! Se hai bisogno di qualcosa, faccelo sapere. Saluti, Kevin

January 11, 2022

Great app, easy to work with, I'm using it since beggining and its really good. Also great support. Would recommend 10/10.

Dáme hry
Czechia
Over 1 year using the app
Rivo replied January 11, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🚀Cheers, Kevin

April 3, 2022

Abbie went above and beyond to help me with my store and app! She gave me a few new apps to try out.

Two Little Owls Co
United States
Over 1 year using the app
Rivo replied April 4, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 24, 2021

App it's really nice and easy to use! strongly recommend!!!! It's a nice way to bring costumer back to your store !!!

Cleavage Lingerie
Brazil
Over 1 year using the app
Rivo replied March 25, 2021

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Katherine

February 9, 2022

We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).

Sound
United States
Over 1 year using the app
Rivo replied February 9, 2022

Wonderful, thanks so much for choosing our app! 🙌 Your positive feedback and 5-star review are very much appreciated! If you have any questions, please feel free to reach out to us anytime. We are always here and happy to help. Best regards, Kevin